Permanently deleting devices that are marked for deletion

When you permanently delete a device that is marked for deletion, the information about the device is deleted from Kaspersky Endpoint Security Cloud without the possibility of recovery. The security application license that the device uses is released for later use on another device.

After the security application is automatically uninstalled from a device running Windows or macOS, Kaspersky Endpoint Security Cloud permanently deletes the device within 24 hours. We do not recommend that you permanently delete a device running Windows or macOS until the security application is uninstalled from the device.

If a device has the (Scheduled) status of security application uninstallation for more than 48 hours, you can check that the security application has been actually uninstalled from the device and then permanently delete the device.

A device running Android, iOS, or iPadOS can be permanently deleted immediately after it is marked for deletion.

To permanently delete devices that are marked for deletion:

1. Open Kaspersky Endpoint Security Cloud Management Console.
2. Select the Devices section.

   The Devices section contains a list of devices that have been added to Kaspersky Endpoint Security Cloud.

3. Click the Show marked for deletion button.

   The Management Console displays the list of devices that have been marked for deletion.

4. Select the check boxes next to the required devices.
5. Above the list of devices, click the Permanently delete button.
6. In the Permanently delete devices window that opens, click the Delete button.

The selected devices disappear from Kaspersky Endpoint Security Cloud. Later, you can connect the deleted devices again.

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