Delivering a message from Backup

In administrator mode, you can deliver messages from global Backup to recipients or forward the messages to any addresses. Available delivery settings depend on the relevant permissions.

In user mode, you can deliver messages from personal Backup to the address of the current user if the administrator has enabled this option in personal Backup settings. Unsafe messages cannot be delivered from personal Backup.

When delivering a message from personal Backup, recipient information from the BCC field is removed.

You can change the default sender address that is specified for the message delivered from Backup as an attachment.

To deliver a message from global Backup:

1. In the application web interface window, select the Backup section.
2. In the Backup objects table, select the message that you want to deliver.

   This opens the View message information window.

3. If you want to deliver a message to recipients:
   1. Turn on the Deliver to the recipients whose messages were backed up toggle switch.
   2. Select check boxes next to recipients to whom you want to deliver the message.
4. If you want to forward a message to other addresses:
   1. Turn on the Add recipient addresses toggle switch.
   2. In the text box below, enter the email addresses to which you want to forward the message.
5. If you want to have the message delivered as an attachment, select the Deliver the message as an attachment check box.

   If the check box is cleared, the message is sent in its original form.

   By default, the state of the check box corresponds to the delivery format configured in Backup settings.

6. Some mail systems, for example, Microsoft Exchange Server, may reject repeated delivery of a message with the same SMTP message ID header. To deliver the message from Backup in its original form to such a system, you must remove the SMTP message ID header. To do so, select the Remove SMTP message ID check box.

   By default, the state of the check box corresponds to the value configured in Backup settings.

   Available only for the As is message delivery format.

   If the message has a DKIM signature, removing the SMTP message ID header may damage it.

7. Click Deliver.
8. In the confirmation window, click OK.

The message is placed in the delivery queue.

To deliver a message from personal Backup:

1. In the application web interface window, select the Backup section.
2. In the Backup objects table, select the message that you want to deliver.

   This opens the View message information window.

3. In the lower part of the window, click Deliver.
4. In the confirmation window, click OK.

The message is placed in the delivery queue. The message is delivered in the format specified by the administrator in personal Backup settings.

See also Backup Configuring Backup settings Configuring personal Backup Viewing the table of objects in Backup Configuring the display of the table of objects in Backup Filtering and finding messages in Backup Viewing information about a message in Backup Downloading a message from Backup Deleting a message from Backup

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