The help for this version of the solution is no longer updated, so it may contain outdated information. For up-to-date information about the solution refer to the Kaspersky Secure Mobility Management 4.1 Help.

Configuring synchronization of mobile devices with Kaspersky Security Center

You can define these policy settings for Android and iOS devices.

To manage mobile devices and receive reports or statistics from mobile devices, you must define synchronization settings. Synchronization of mobile devices with Kaspersky Security Center can be performed in the following ways:

• By schedule. Synchronization by schedule is performed by using HTTP. You can configure the synchronization schedule in the policy properties. Modifications to policy settings, commands, and tasks are performed when mobile devices are synchronized with Kaspersky Security Center according to the schedule—that is, with a delay. By default, mobile devices are synchronized with Kaspersky Security Center automatically every six hours.
• Forced (for Android devices). Forced synchronization is performed by using push notifications of the FCM service (Firebase Cloud Messaging). Forced synchronization is primarily intended for timely delivery of commands to a mobile device. It might be useful when a device is in battery saver mode, because in this case the app may perform tasks later than specified. If you want to use forced synchronization, make sure that the FCM settings are configured in Kaspersky Security Center.

To configure mobile device synchronization with Kaspersky Security Center:

1. Open the policy properties window:
   • In the main window of Kaspersky Security Center Web Console or Cloud Console, select Devices > Policies & profiles. In the list of group policies that opens, click the name of the policy that you want to configure.
   • In the main window of Kaspersky Security Center Web Console or Cloud Console, select Devices > Mobile > Devices. Click the mobile device that falls under the policy that you want to configure, and then select the policy on the Active policies and policy profiles tab.
2. In the policy properties page, select Application settings > Synchronization.
3. In the Synchronization with the Administration Server section, use the Synchronization period drop-down list to select the synchronization period.

   By default, synchronization is performed every six hours.

   When the specified synchronization period is very short, the actual synchronization period may be a bit longer due to technical limitations. This is especially true for devices in the battery saver mode. Frequent synchronizations discharge the device battery more quickly.

4. For Android devices, you can disable synchronization when the device is roaming. To do so, select the Do not synchronize while roaming check box.

   By default, synchronization while roaming is enabled.

5. Click the Save button to save the changes you have made to the policy and exit the policy properties window.

Mobile device settings are configured after the next device synchronization with Kaspersky Security Center.

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