Update the app to version 9.2 or later
August 4, 2023
ID 179046
You must update the app to version 9.2 or later on all your devices connected to the same My Kaspersky account to correctly sync your data across devices and cloud storage.
The entry types and entry fields you can use may vary in different versions of Kaspersky Password Manager. For example, document categorization is available on desktop computers running macOS and Windows, but unavailable on mobile devices. When you update to Kaspersky Password Manager 9.2 or later, your vault database becomes more flexible. This improvement lets you connect different versions of the app to one My Kaspersky account, so you can use the same database with different versions of the app on your devices.
If your devices with different versions of Kaspersky Password Manager 9.2 or later are connected to the same My Kaspersky account, some entries or entry fields in your vault may be unavailable in the following cases:
- You have added an entry of a new type, which is not supported in a previous version of the app.
New-type entries are available only on devices with the recent versions of the app. On devices with previous versions, the app shows the number of new-type entries, which can't be displayed. When you use a previous version of the app and you switch from the premium version to the free version, you can choose to use all or none of these entries in the free version.
- You have filled out a new field that is not supported in a previous version of the app.
New field types are available only on devices with the latest version of the app. If you have entries with new field types, the previous version of the app warns you that some data in these entries cannot be displayed properly.
- Some entry types are no longer supported in the latest version of the app.
Kaspersky Password Manager describes these entries as old-type. You can only sync old-type entries between devices with previous versions of the app. When you update the app, Kaspersky Password Manager will save all your data from these entries. When you switch to the free version of the app, the old-type entries are displayed as active and automatically selected for use in the free version. Old-type entries are not counted against the limitations of the free version.
- Some fields are no longer supported in the latest version of the app.
Kaspersky Password Manager describes such fields as retired. Retired fields are synced between devices with the latest version as well as with previous versions of the app. You can edit retired fields only in previous versions of the app.