Managing subscriptions

You can manage your subscription (for example, buy, suspend, or resume) via your personal account page on the service provider's website (for example, via your Google Account). Follow the instructions on Google Play.

View your service provider's instructions to manage a subscription purchased in the App Store or via Huawei.

A subscription can be renewed automatically or manually. An auto-renewed subscription automatically renews at the end of each subscription period until you cancel it. A manually renewed subscription must be renewed at the end of each subscription period. When a manually renewed subscription expires, you might be granted a grace period, during which the application remains fully functional.

To avoid unexpected charges, make sure you have canceled or disabled auto-renew for subscriptions that you don’t need. Ordering a subscription does not cancel your other subscriptions that this app includes.

To cancel a subscription or switch to manual renew:

1. Go to your personal account page on the service provider's website.
2. Check if there are any active subscriptions that include the app for which you are buying a subscription.

   Cancel or disable auto-renew for subscriptions that you don’t need.

If you have an active subscription for Kaspersky VPN, you can use it in the stand-alone app Kaspersky VPN Secure Connection.

When you subscribe to the unlimited version, you may be offered a reduced price for some time. This discount may be granted only once and only applies to the specified period. After this period ends, you will be charged the normal subscription fee for the package you have chosen.

If you subscribe to Plus and Premium plans of Kaspersky, you can use the Kaspersky VPN functionality. Kaspersky VPN is also available in the trial version of Kaspersky Plus.

Blocked subscription

The “Blocked” subscription status means that Kaspersky engineers have blocked the activation code to prevent its illegal use. You need to activate the app with a new activation code.

To get a new activation code, contact Kaspersky Customer Service. You can also buy a new activation code in an online store.