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Política de Suporte Padrão da Kaspersky Lab (atualizaçăo em 1 de fevereiro de 2019)


1. Introdução


2. Definições


3. Oferta de Suporte Padrão


4. Suporte técnico estendido


5. Horários e idiomas de suporte


6. Gestão de Incidente


7. Canais de Suporte


8. Kaspersky Lab Forum


9. Vida Útil do Suporte do Aplicativo


10. Responsabilidades da Kaspersky Lab


11. Responsabilidades do cliente



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