Removal tool for Kaspersky Security Center Web Console

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This article concerns:

• Kaspersky Security Center 12 (version 12.x)
• Kaspersky Security Center 11 (version 11.0.0.1131)

Do not use this tool without a request from a Technical Support engineer.

We recommend using this tool:

• If the removal using regular Windows tools ends with an error. In such cases, Kaspersky Security Center Web Console may not be fully removed.  
• When Kaspersky Security Center Web Console, if the previous version was not removed using regular tools. 

We do not recommend that you use this tool if Kaspersky Security Center Web Console can be removed correctly with regular Windows tools.

How to use the tool

To completely remove Kaspersky Security Center Web Console: 

1. Download the cleaner.zip archive and extract the files from it.
2. Open the command line with administrator’s rights.
3. Run the following command:

<path to cleaner.exe>\cleaner.exe /pc {72DDBFF8-49AF-4163-8B11-E41FC6B0A95F}

The removal process will start.

Troubleshooting

The tool’s trace files are created in the system folder %windir%/Temp and have a name in the format ak_cleaner-YYYY-MM-DD-HH-MM-SS.log and $klcleaner-YYYY-MM-DD-HH-MM-SS.log. 

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