How to get Kaspersky Security Center 10 trace files

 

Kaspersky Security Center 10

 
 
 

How to get Kaspersky Security Center 10 trace files

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Latest update: 2019 Oct 04 ID: 9323
 
 
 
 

This article concerns Kaspersky Security Center 10: 

  • Service Pack 3 (version 10.5.1781.0)
  • Service Pack 2 Maintenance Release 1 (version 10.4.343.0)
 
 
 
 

To troubleshoot issues with Kaspersky Security Center 10 components, Kaspersky Lab technical support specialists may request trace files for the component that is malfunctioning.

Make sure your user account has administrator privileges.

You can get trace files in one of the following ways:

  • Using the klactgui.exe utility. See this aticle for instructions.
  • Using special .reg files. See below for instructions.

Starting from Service Pack 3 (version 10.5.1781.0), we recommend to only use the klactgui.exe utility to collect trace files.

 
 
 
 
 

How to get trace files using .reg files

 
 
 
 
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