Diagnostic and troubleshooting tools for Kaspersky Endpoint Security 10 for Windows

 

Kaspersky Endpoint Security 10 for Windows (for workstations and file servers)

 
 
 

Diagnostic and troubleshooting tools for Kaspersky Endpoint Security 10 for Windows

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Latest update: October 09, 2019 ID: 9357
 
 
 
 

This article concerns Kaspersky Endpoint Security 10 for Windows:

  • Service Pack 2 Maintenance Release 4 (version 10.3.3.304)
  • Service Pack 2 Maintenance Release 3 (version 10.3.3.275)
  • Service Pack 2 Maintenance Release 2 (version 10.3.0.6294)
  • Service Pack 2 Maintenance Release 1 (version 10.3.0.6294)
  • Service Pack 2 (version 10.3.0.6294)
  • Service Pack 1 Maintenance Release 4 (version 10.2.6.3733)
 
 
 
 

Support engineers may request additional technical data for troubleshooting, such as trace, dump and log files.

 
 
 
 
 

Information to submit to technical support if Kaspersky Endpoint Security 10 malfunctions

 
 
 
 
 

Collecting trace files for Kaspersky Endpoint Security 10

 
 
 
 
 

Getting a full memory dump

 
 
 
 
 

Collecting process dump files.

 
 
 
 
 

Useful articles on Microsoft Windows tools

 
 
 
 
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