How to export an update report to a file in Kaspersky Anti-Virus 2018

Latest update: July 17, 2017 ID: 13614
 
 
 
 

To know the cause of the problems that occur during a Kaspersky Anti-Virus 2018 databases update, Kaspersky Lab Technical Support may ask for a detailed update report. Information on the progress of update tasks is recorded in the application report. 

To get a detailed update report, do the following:

 
 
 
 
 

1. Enable the option of logging non-critical events.

 
 
 
 
 

2. Run a database update

 
 
 
 
 

3. Save an update report to a file

 
 
 
 
 

4. Submit a request to Kaspersky Lab Technical Support

 
 
 
 
 

5. Disable logging of non-critical events

 
 
 
 
 
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