Uninstalling Kaspersky Endpoint Security using Kaspersky Security Center Web Console

You can uninstall the application remotely using the Kaspersky Security Center Web Console by means of the Uninstall application remotely task. When performing the task, Kaspersky Endpoint Security downloads the application uninstall utility to the user computer. After completing uninstallation of the application, the utility will be automatically removed.

To remove the application:

1. In the main window of Web Console, select Devices → Tasks.

   The list of tasks opens.

2. Click Add.

   The Task Wizard starts. Follow the instructions of the Wizard.

Step 1. Configuring general task settings

At this step, configure the general settings of the task:

1. In the Application drop-down list, select Kaspersky Security Center <version number>.
2. In the Task type drop-down list, select Uninstall application remotely.
3. In the Task name field, enter a brief description, for example, Uninstall Kaspersky Endpoint Security from Technical Support computers.
4. In the Select devices to which the task will be assigned section, select the task scope.

Step 2. Selecting computers for uninstallation

At this step, select the computers from which Kaspersky Endpoint Security will be uninstalled according to the selected task scope option.

Step 3. Configuring application uninstallation settings

At this step, configure the application uninstallation settings:

1. Select Uninstall managed application.
2. In the Application to be uninstalled drop-down list, select Kaspersky Endpoint Security.
3. In the Force download of the uninstallation utility section, select the utility delivery method:
   • Using the Network Agent. If Network Agent has not been installed on the computer, first Network Agent will be installed using the tools of the operating system. Kaspersky Endpoint Security is then uninstalled by the tools of Network Agent.
   • Using operating system resources through Administration Server. The utility will be delivered to client computers by using operating system resources through the Administration Server. You can select this option if Network Agent is not installed on the client computer, but the client computer is in the same network as the Administration Server.
   • Using operating system resources through distribution points. The utility is delivered to client computers using operating system resources via distribution points. You can select this option if there is at least one distribution point in the network. For more details about distribution points, refer to Kaspersky Security Center documentation.
4. In the Maximum number of concurrent downloads field, set a limit on the number of requests sent to the Administration Server to download the application uninstallation utility. A limit on the number of requests will help prevent the network from being overload.
5. In the Maximum number of uninstallation attempts field, set a limit on the number of attempts to uninstall the application. If the application uninstallation finishes with an error, the task will automatically start the uninstallation again.
6. If necessary, clear the Verify operating system type before downloading check box. This lets you avoid downloading the uninstall utility if the operating system of the computer does not meet the software requirements. If you are sure that the operating system of the computer meets the software requirements, you can skip this verification.

Step 4. Selecting the application action when the operating system restart is required

At this step, you can select the action to be performed by the application if uninstallation requires the operating system restart.

Step 5. Selecting an account for accessing computers

At this step, select the account used for uninstalling the application using the tools of the operating system. In this case, administrator rights are required for computer access. You can add multiple accounts. If an account does not have sufficient rights, the Removal Wizard uses the next account. If you uninstall the application using the Network Agent tools, you do not have to select an account.

Step 6. Completing task creation

Finish the wizard by clicking the Finish button. A new task will be displayed in the list of tasks.

To run a task, select the check box next to the task and click the Start button. The application will be uninstalled in silent mode. After the application uninstallation finishes, you will be prompted to restart your computer.