Exchanging information with Firebase Cloud Messaging

July 17, 2024

ID 149413

Kaspersky Endpoint Security for Android uses the Firebase Cloud Messaging (FCM) service to ensure timely delivery of commands to mobile devices and forced synchronization when policy settings are changed. The app also uses push notifications.

To use the Firebase Cloud Messaging service, you must configure the service settings in Kaspersky Security Center. For more details about configuring Firebase Cloud Messaging in Kaspersky Security Center, please refer to Kaspersky Security Center help. If Firebase Cloud Messaging settings are not configured, commands on the mobile device and policy settings will be delivered when the device is synchronized with Kaspersky Security Center according to the schedule set in the policy (for example, every 24 hours). In other words, commands and policy settings will be delivered with a delay.

For the purposes of supporting the main functionality of the product, you agree to automatically provide the Firebase Cloud Messaging service with the unique ID of the app installation (Instance ID), and the following data:

  • Information about the installed software: app version, app ID, app build version, app package name.
  • Information about the computer on which the software is installed: OS version, device ID, version of Google services.
  • Information about FCM: app ID in FCM, FCM user ID, protocol version.

Data is transmitted to Firebase services over a secure connection. Access to and protection of information is regulated by the relevant terms of use of the Firebase services: https://firebase.google.com/terms/data-processing-terms/, https://firebase.google.com/support/privacy/.

To prevent the exchange of information with the Firebase Cloud Messaging service:

  1. In the console tree, select Mobile Device ManagementMobile devices.
  2. From the context menu of the Mobile devices folder, select Properties.
  3. In the properties window of the Mobile devices folder, select the Google Firebase Cloud Messaging settings section.
  4. Click the Reset settings button.

Did you find this article helpful?
What can we do better?
Thank you for your feedback! You're helping us improve.
Thank you for your feedback! You're helping us improve.