Kaspersky Security Cloud 20 for Windows

How to get Kaspersky Security Cloud 20 trace files and send them to technical support

Latest update: March 10, 2021 ID: 15047
The article refers to Kaspersky Security Cloud — Family, Personal, and Free.

Kaspersky technical support engineers might request reports on the activity of the application’s components. These are called trace files.

We do not recommended following the instructions in this article without first consulting with a technical support specialist. If enabled accidentally, trace collection may cause disk space shortage.

How to get trace files


How to locate trace files


How to send a report about an issue to technical support

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