Changing the action to take on infected email messages
July 3, 2024
ID 145562
If a message sent via SMTP is found to contain a threat, the message is blocked regardless of the action chosen.
To use Kaspersky Security Center to change the action on infected email messages:
- Open Kaspersky Security Center Administration Console.
- In the Managed devices folder of the console tree, open the folder with the name of the administration group to which the relevant protected virtual machines belong.
- In the workspace, select the Policies tab.
- Select a Light Agent for Windows policy in the list of policies and open the Properties: <Policy name> by double-clicking.
- In the policy properties window, select the Mail Anti-Virus section in the list on the left.
- In the right part of the Action on threat detection section, select the action the application performs upon detecting an infected email message:
- Select action automatically.
- Perform action: Disinfect. Delete if disinfection fails.
- Perform action: Disinfect.
- Perform action: Delete.
- Perform action: Block.
The Select action automatically option is selected by default. The application performs the default action defined by Kaspersky experts: Disinfect. Delete if disinfection fails option is selected by default.
When the messages are deleted or disinfected, copies of messages are saved in Backup.
- Click the Apply button.
To change the action on infected email messages in the local interface:
- On the protected virtual machine, open the application settings window.
- In the left part of the window, in the Anti-Virus protection section, select Mail Anti-Virus.
In the right part of the window, the Mail Anti-Virus component’s settings are displayed.
- In the Action on threat detection section, select the action that is performed by the application on detecting an infected email message:
- Select action automatically.
- Perform action: Disinfect. Delete if disinfection fails.
- Perform action: Disinfect.
- Perform action: Delete.
- Perform action: Block.
The Select action automatically option is selected by default. The application performs the default action defined by Kaspersky experts: Disinfect. Delete if disinfection fails option is selected by default.
When the messages are deleted or disinfected, copies of messages are saved in Backup.
- To save changes, click the Save button.