Kaspersky Who Calls for Android

HUAWEI and HONOR devices

October 12, 2023

ID 180500

On Huawei devices with the EMUI interface, you must change some default settings in order to ensure that Kaspersky Who Calls is working properly.

Some steps may be different, depending on the device model and version of the operating system.

Step 1. Exclude Kaspersky Who Calls from battery optimization mode

Taking this step allows the display of pop-up notifications during incoming calls, even when the battery optimization mode is on.

How to exclude the app from the battery optimization mode

Step 2. Lock Kaspersky Who Calls in the device's memory

Taking this step allows the app not to be unloaded from device memory by the operating system.

How to lock the app in memory

Step 3. Turn on manual managing for launching Kaspersky Who Calls

Taking this step allows you to manage the launching of the app.

How to turn on manual managing to launch the app

Kaspersky Who Calls also has the following known issues on HUAWEI HONOR 5A devices:

  • A phone number that has been added to the Spam list is not tagged as Spam in the call log.
  • On devices with two SIM cards the app does not check incoming calls on both SIM cards.

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