HUAWEI and HONOR devices

1. Open your device's Settings app. For example, pull down the status bar and tap .
2. Tap Apps.
3. Now, do the following:

   For devices with the EMUI 9.x interface:

   1. Tap Apps.

      You may skip this step on some devices, depending on their firmware.

   2. Tap in the upper right corner and select Special access on the menu.
   3. Tap Battery optimization.
   4. Find Kaspersky Who Calls and tap it.
   5. Select Don't allow for Kaspersky Who Calls, to exclude the app from the battery optimization mode.

   For devices with the EMUI 8.x interface:

   1. In the lower part of the screen, tap and select Special access.
   2. Tap Ignore battery optimization.
   3. Find Kaspersky Who Calls and tap it.
   4. Select Allow for Kaspersky Who Calls, to allow the app to ignore the battery optimization mode.

Some steps may be different, depending on the device model and version of the operating system.

1. Open the list of all apps running on the device. For example, hold the middle button until the list of all running apps appears.
2. Perform one of the following actions:
   • On devices with the EMUI 9.x interface, swipe down on Kaspersky Who Calls. The icon appears.
   • On devices with the EMUI 8.x interface, select Kaspersky Who Calls and tap the icon.

The icon indicates that the app is locked in memory.

1. Open your device's Settings app. For example, pull down the status bar and tap .
2. Tap Battery.
3. Tap App launch.
4. Find Kaspersky Who Calls and set the Manage automatically switch to OFF.
5. Make sure that all the Manage manually switches (Auto-launch, Secondary launch, and Run in background) are set to ON. If necessary, set these switches to ON.
6. Tap OK.