October 12, 2023
Kaspersky Who Calls may have the following issues (and solutions) on Meizu devices:
- Kaspersky Who Calls may not work correctly when the device is in the sleep mode. To fix this, go to Settings > Device > Power Management > Energy consumption > Optimization of energy consumption > Sleep mode management and allow Kaspersky Who Calls to keep working in sleep mode.
Some steps may be different depending on the device model and version of the operating system.
- Kaspersky Who Calls may not display caller ID info in the pop-up notification. To fix this, in the device's Security Center, allow Kaspersky Who Calls to display notifications.
- Kaspersky Who Calls may not start after the device is restarted or the app is unloaded from memory. To fix this, grant Kaspersky Who Calls permission to autorestart.
- Kaspersky Who Calls may be unloaded from device memory. For the app to work correctly, lock the app in memory.
- MEIZU M2 MINI:
Caller ID info in the pop-up notification may not be displayed on the Meizu M2 Mini with Flyme 5.
- MEIZU PRO 6 PLUS:
Kaspersky Who Calls may not get access to permissions on Meizu Pro 6 Plus with Android 6.0.1, in which case the app will not work properly. To fix this issue, please upgrade to Android 7.x. Otherwise, do the following:
- Go to Settings > Apps > Who Calls > Permission management.
- Grant all permissions: set permissions to ON or tap a permission name and select Allow from the list.