October 12, 2023
Kaspersky Who Calls may have the following issues (and solutions) on ZTE devices:
- The app may not start automatically after the device is restarted or the app is unloaded from device memory. In this case, you should start the app manually.
- The app may be unloaded from device memory by the operating system. To fix this, lock the app in memory.
- The app might stop working in background mode even if it is locked in memory. To fix this, change the application control settings in the battery settings.
For example, on ZTE Blade V7 with Android 6.0, go to Settings > Battery > Battery optimization > All apps > Who Calls > Don't optimize.
Some steps may be different depending on the device model and version of the operating system.
- Notifications from Kaspersky Who Calls might not be displayed or might be displayed incorrectly. To fix this, on ZTE blade v7 with Android 6.0, go to Settings > Apps > Who Calls > Notifications > Treat as priority.