How to disinfect a computer before the installation of Kaspersky Total Security

 

Kaspersky Total Security 15

 
 
 

How to disinfect a computer before the installation of Kaspersky Total Security

Back to "Installation and Removal"
2014 Oct 20 ID: 11410
 
 
 
 

During the installation of Kaspersky Total Security, the following errors might occur caused by malware existing on the computer:

  • Installation error 1304.
  • Setup Wizard does not start after the installation file is run.
  • Application Configuration Wizard does not start after the installation is complete.
  • Active infection: Failed to install Kaspersky Total Security. Your computer might be infected.

In such cases, Kaspersky Lab specialists recommend performing the following actions:

 
 
 
 
 

1. Use Kaspersky Virus Removal Tool 2015

 
 
 
 
 

2. Use Kaspersky Rescue Disk 10

 
 
 
 
 

3. What to do if the application failed to install

 
 
 
 
 

4. What to do after the successful installation of Kaspersky Total Security

 
 
 
 
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