Kaspersky Fraud Prevention 4.0 for Endpoint

If an installation error occurs, the Kaspersky Fraud Prevention 4.0 for Endpoint Setup Wizard will prompt you to download Kaspersky Virus Removal Tool.

If you agree to install Kaspersky Virus Removal Tool, the utility will be downloaded and launched automatically.
If there are any problems during automatic download, you will be given a link for manual download.

To download the utility and scan the computer, do the following:

1. Download Kaspersky Virus Removal Tool.
2. Install the utility.
3. Start a scan in Kaspersky Virus Removal Tool.
4. Retry to install Kaspersky Fraud Prevention 4.0 for Endpoint.

1. Record Kaspersky Rescue Disk 10 on a CD/DVD or a USB drive and use it to boot the computer.
2. Run a full scan in Kaspersky Rescue Disk 10.

If the issue persists, but neither Kaspersky Rescue Disk 10 nor Kaspersky Virus Removal Tool 2015 detected any infected objects on the computer, contact Kaspersky Lab Technical Support via the My Kaspersky service. In your request, provide the following data:

• Purchase details (date and place of purchase, customer name, activation code).
• Detailed description or screenshot of the error message.
• The AVZ utility log.

For instructions on using My Kaspersky, see the respective FAQ page.