Kaspersky Fraud Prevention 6 for Endpoints

To generate an application trace file in Kaspersky Fraud Prevention 6 for Endpoints:

1. In the Kaspersky Fraud Prevention 6 for Endpoints window, click Support in the main application window.

3. In the Support window, click Support Tools.

4. In the Traces section, select the trace level:
   • Errors
   • Important
   • Recommended
   • All

   Your Technical Support engineer will tell you which trace level to select. If you received no specific instructions, use the option Recommended.

5. In the Support Tools window, click the button Enable traces.

6. Reproduce the problem.
7. Click the Stop (the red rectangle) button.

Trace files will be created in the following folder:

• For Windows Vista/7/8/8.1/10 OS: %ALLUSERSPROFILE%\Kaspersky Lab\
• For Windows XP: %ALLUSERSPROFILE%\Application Data\Kaspersky Lab\

in a text file with * .log extension and a unique name:

[Product name]_[Product version]_[Date of creation]_[Time of creation]_[Random characters]_[Tracing type]_[Encryption type].

For example, KAV.17.0.0.611_09.08_10.34_1236.SRV