How to use Support Tools in Kaspersky Anti-Virus 2018
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Kaspersky Anti-Virus 2018


How to use Support Tools in Kaspersky Anti-Virus 2018

Back to "Troubleshooting"
2017 Jul 17 ID: 13613

To fix some of the problems with Kaspersky Anti-Virus 2018 that you may encounter, Kaspersky Lab Technical Support may require trace files of the application's components.

We do not recommend that you perform the actions described below unless they are required and guided by a Technical Support engineer. If enabled accidentally, trace collection may account for disk space shortage.

How to generate a report in Kaspersky Anti-Virus 2018


How to find the report on your computer


How to send the report to Technical Support

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