What to do if launching secure connection disables Wi-Fi on an HP device

 

Kaspersky VPN Secure Connectiоn

 
 
 

What to do if launching secure connection disables Wi-Fi on an HP device

Back to "Windows"
Latest update: January 24, 2020 ID: 15353
 
 
 
 

Issue

Wi-Fi connection gets interrupted on an HP device as soon as secure connection is enabled.

Cause

Particular properties of HP software.

Solution

  1. Press Win + R on the keyboard.
  2. Enter services.msc and click OK or press Enter on the keyboard.

Opening services in Windows 10

  1. Find the service named "HP LAN/WLAN/WWAN Switching UWP Service" or "LanWlanSwitchingService".
  2. Right-click on the service and select Properties from the shortcut menu.

Opening properties of the HP LAN/WLAN/WWAN Switching UWP service

  1. In the Startup type dropdown menu select Manual and then click Apply.

Adjusting startup type of the HP LAN/WLAN/WWAN Switching UWP service

  1. Restart your PC.

The problem with Wi-Fi interruptions will be solved. 

What to do if the error persists

In case the above solution didn't help, submit a request with the detailed description of the issue to Kaspersky technical support via My Kaspersky. 

For instructions on how to use My Kaspersky, see the Online Help page.
 
 
 
 
Was this information helpful?
Yes No
Thank you
 
 
 

 
 

How can we improve this article?

Your feedback will be used for content improvement purposes only. If you need assistance, please contact technical support.

Submit Submit

Thank you for your feedback!

Your suggestions will help improve this article.

OK