How to export update logs to a file in Kaspersky PURE 3.0

 

Kaspersky PURE 3.0

 
 
 
 

How to export update logs to a file in Kaspersky PURE 3.0

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2013 Feb 14 ID: 9491
 
 
 
 

To know the cause of problems that occur during Kaspersky PURE 3.0 databases update, Kaspersky Lab Technical Support may need a detailed report of Kaspersky PURE 3.0 update. Results of the update task are logged into the application report. 

In order to get a detailed update report, perform the following actions:

 
 
 
 
 

Step 1. Enable logging of non-critical events

 
 
 
 
 

Step 2. Run databases update

 
 
 
 
 

Step 3. Wait until the process is completed

 
 
 
 
 

Step 4. Export update report to a file

 
 
 
 
 

Step 5. Add the created file to an archive

 
 
 
 
 

Step 6. Create a request to Kaspersky Lab Technical Support

 
 
 
 
 

Step 7. Disable logging of non-critical events

 
 
 
 
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