Managing tasks

When working in the program web interface, users with the Senior security officer role can manage files and programs on hosts by creating and deleting tasks: Kill process, Get forensics, Start YARA scan, Run program, Get file, Delete file, Restore file from quarantine, Service management.

Kill process, Start YARA scan, Service management, Run program, Delete file, Restore file from quarantine, Delete file tasks can have one of the following types:

• Local—Created on the SCN server. These tasks apply only to hosts that are connected to this SCN server. Tasks belong to the organization for which the user is working in the program web interface (if you are using distributed solution and multitenancy mode).

  Operation mode in which the program can be used to protect the infrastructure of several organizations simultaneously.

  Two-level hierarchy of servers with Central Node components installed. This hierarchy allocates a master control server (Primary Central Node (PCN)) and slave servers (Secondary Central Nodes (SCN)).

• Global—Created on the PCN server. These tasks apply to hosts that are connected to this PCN server and to all SCN servers that are connected to this PCN server. Tasks belong to the organization for which the user is working in the program web interface.

The Get file task is run only on the specified host, regardless of the program management mode.

The maximum task execution time is 24 hours. If the task did not complete in this time, execution is paused.

Users with the Senior security officer role can work with all tasks for the organizations whose data they can access.

Users with the Security officer role do not have access to tasks.

Users with the Security auditor role can view the task table and information about the selected task.

In this Help section Viewing the task table Viewing information about a task Creating a process termination task Creating a data collection task Creating a task to scan hosts using YARA rules Creating a service management task Creating a program execution task Creating a file download task Creating a file deletion task Creating a file quarantine task Creating a quarantined file recovery task Creating a copy of a task Deleting tasks Filtering tasks by creation time Filtering tasks by type Filtering tasks by name Filtering tasks by file name and path Filtering tasks by description Filtering tasks by server name Filtering tasks based on the name of the user that created the task Filtering tasks by processing status Clearing a task filter

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