What to do if the application does not accept your activation code

 

General articles: Errors

Activation errors
Installation errors
Update errors
Other errors
 
 
 
 

What to do if the application does not accept your activation code

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Latest update: October 24, 2019 ID: 14664
 
 
 
 

Causes

  • Your keyboard layout is switched to a different language. 
  • An application that automatically switches a keyboard layout (e.g. Punto Switcher) is installed on your computer.  

Solution

  • Make sure you enter the correct characters. Try entering the code again. 
  • Quit the applications that may switch your keyboard layout. Try entering the code again.  
  • Type the code in the text editor, e.g. Notepad. Copy the code into the field.  
 
 
 
 
 

What to do if the issue persists

 
 
 
 
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