What to do if the application does not accept your activation code

Causes

• Your keyboard layout is switched to a different language. 
• An application that automatically switches a keyboard layout (e.g. Punto Switcher) is installed on your computer.  

Solution

• Make sure you enter the correct characters. Try entering the code again. 
• Quit the applications that may switch your keyboard layout. Try entering the code again.  
• Type the code in the text editor, e.g. Notepad. Copy the code into the field.  

If the application has accepted your activation code but an error occurs, try to find a solution in the Activation errors section.

What to do if the issue persists