To start your Kaspersky Lab application, double-click on the application icon on the Desktop. 

If there is no application icon on the Desktop:

1. Simultaneously press the Win and E keys on your keyboard.
2. Open the folder:
   • C:\Program Files\Kaspersky Lab\ххх 19.0.0 — for 32-bit operating systems. 
   • C:\Program Files (x86)\Kaspersky Lab\ххх 19.0.0  — for 64-bit operating systems.
   Where xxx is the name of your Kaspersky Lab application.

3. Run the avpui.exe file.

The application is now running. 

To open your Kaspersky Lab application, use one of the following methods: 

• Double-click the application icon on the Desktop.

• 

• Click on the application icon in the lower-right corner of the Desktop (taskbar). If the application icon is hidden from the taskbar, click the Show hidden icons arrow.

• 

• Right-click the application icon in the lower-right corner of the Desktop (taskbar) and select the command with the application name from the shortcut menu. If the application icon is hidden from the taskbar, click the Show hidden icons arrow.

• 

If the application icon is not in the taskbar, then the application is not running and the computer is not protected. 

To open the settings for your Kaspersky Lab application, use one of the following methods: 

• In the lower right corner of Desktop (Taskbar notification area), right-click the application icon and select Settings from the shortcut menu.

• 

• In the main application window, click .

• 

In Kaspersky Lab application's interface doesn't open, then protection is not active or works incorrectly on your computer. Try reinstalling the application:

1. Download the installer from the Kaspersky Lab website:
   • Kaspersky Internet Security
   • Kaspersky Anti-Virus
   • Kaspersky Total Security
   • Kaspersky Security Cloud — Family, Personal or Free
2. Remove the existing version of the application. For instructions, see  this article. Make sure the License information checkbox is selected at the Saving Objects step of the wizard. 
3. Restart the computer.
4. Run the installation file and follow the instructions:
   • Kaspersky Internet Security
   • Kaspersky Anti-Virus
   • Kaspersky Total Security
   • Kaspersky Security Cloud

The application will be reinstalled.

If the issue persists, submit a request to technical support via the My Kaspersky, and include a detailed description of the issue.

For information on how to use My Kaspersky, see the Online Help page.