Manage subscriptions

If you are using a trial version of the application, you can:

• Buy a subscription
  1. Open the main application window.
  2. In the bottommost pane of the main application window, click Profile.

     The Profile window opens.

  3. In the Profile window, click Buy.

  A webpage opens, with information on purchasing a subscription through the Kaspersky online store, My Kaspersky, or Kaspersky partners. When you buy a subscription from an online store, an activation code for Kaspersky is sent to the email address specified in the order form after you complete payment.

  For more information about other purchasing options, see the Kaspersky help for Windows application.

• Activate your subscription with an activation code if you have one
  1. Open the main application window.
  2. In the bottommost pane of the main application window, click Profile.

     The Profile window opens.

  3. In the Profile window, enter the activation code that you received when purchasing the Kaspersky solution.
  4. Click Activate.

     Note: An activation code is a unique combination of twenty Latin letters and numbers in the form xxxxx-xxxxx-xxxxx-ххххх.

     The application connects to Kaspersky activation servers and sends the activation code to verify its authenticity. If the activation code is successfully verified, the application automatically receives and adds the license key.

  5. Click Finish to complete activating the application.

     Note: You may need to connect to My Kaspersky to complete the activation.

     If activation code cannot be verified, a corresponding notification is displayed. In this case, contact the software vendor that supplied you with this activation code.

  For more information about other activation options, see the Kaspersky help for Windows application.

You have to renew your subscription if the subscription associated with the active key has expired or the grace period has ended. When the subscription expires and the grace period is over, the application continues to operate with limited functionality (for example, updates and Kaspersky Security Network become unavailable). You can still use some of application components and run virus scans, but only with the anti-virus databases that were installed before the grace period ended.

Renew your subscription

Note: If you have a different My Kaspersky account with an active subscription, you can switch accounts in the Profile window.

If you have a new activation code, you can add it to the application to be used as a reserve code. When the current subscription expires, the application is activated automatically with the reserve activation code. This way, you can ensure uninterrupted protection for your device.

Add a reserve activation code

Your subscription status may become out of date. In this case, you need to manually update the status of your subscription.

Update subscription status

For more information about managing subscriptions, see the following topics from the Kaspersky help for Windows application:

How subscription works

How to cancel your subscription

How to set a different payment method