“The application should be reinstalled” message
Latest update: January 27, 2023 ID: 10985
When activating a Kaspersky product, you may get the error message "The application should be reinstalled".
To fix this problem, reinstall the application:
- Download the application installer:
- Remove the application. In the Saving objects window, select the License information or Subscription information checkbox. See this article for instructions.
- Restart your PC.
- Run the installation file and follow the instructions in these articles:
- Activate the application. For activation guides, see these articles:
If the error persists, contact Kaspersky customer service by choosing the topic and filling out the form.