Backup

The purpose of Backup is storing messages that KSMG saves before processing. Access permissions to messages in Backup are restricted to ensure the security of the KSMG server.

If a rule that has the Put original message to Backup check box selected in its settings is applied to a message, the original message is placed in Backup regardless of the specified action. Messages are placed in Backup together with attachments.

In privileged user mode, information is displayed about all messages placed in Backup.

With relevant permissions, the privileged user of the application can do the following with messages in Backup:

• Filter messages
• View message information and scan results
• View messages
• View the sending history of a message in Backup
• Send messages from Backup.
• Download messages to a computer.
• Delete messages

The default maximum Backup space is 7 GB. As soon as the size of Backup exceeds the default threshold value, the application begins deleting the oldest messages from Backup. When the size of Backup again falls below the threshold value, the application stops deleting messages from Backup.

Personal Backup

In personal user mode, personal Backup is displayed with information about messages of the current user.

A personal user can view personal Backup as well as perform actions on messages if the administrator has turned on the relevant options in personal Backup settings.

Personal Backup contains messages that had Disinfect, Delete attachment, or Delete message actions applied to them. If the Skip or Reject action was applied to the message, the message is not available in personal Backup of the user.

A personal user of the application can do the following with messages in personal Backup:

• Filter messages
• View message information and scan results
• View messages
• Send messages from Backup to self
• View the sending history of a message in Backup
• Delete messages

  When deleting from personal Backup, the message is not deleted from global Backup. All operations with the message remain available in global Backup.

Messages are not placed in personal Backup if the name or email address of the user match the name or email address of another user or a group in the LDAP server domain. Email addresses and names of users are checked for duplicates after each successful synchronization with the Active Directory domain controller.