When you restore your device to factory settings, the Kaspersky for Android app will be deleted along with any license information. To save your current subscription, do one of the following before resetting your device:
To learn how to connect the app to My Kaspersky, see this article.
Your subscription details will be saved in your account.
After resetting the device:
The subscription will be activated on your device.
Information about the subscription will be restored.
If you don’t know where to find the activation code, see the following article sections:
If you don’t have the activation code, you can send us a screenshot with the license key to restore it:
We will send you the restored activation code.
Frequelntly asked questions about Kaspersky for Android
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