Kaspersky Endpoint Security 11 for Mac
 
 

How to get Kaspersky Endpoint Security 11 for Mac trace files

Latest update: December 07, 2023 ID: 15041
 
 
 
 
Show applications and versions that this article concerns
  • Kaspersky Endpoint Security 12 for Mac (version 12.0.0.325)
  • Kaspersky Endpoint Security 11.3.0 for Mac (version 11.3.0.320)
  • Kaspersky Endpoint Security 11.2.1 for Mac (version 11.2.1.145)
  • Kaspersky Endpoint Security 11.2.0 for Mac (version 11.2.0.185)
 
 
 
 

After you create a request to Kaspersky support engineers, they may ask you to send trace files. Trace files contain records of all application’s actions, which allows the engineers to find the step at which an error occurs.

Enable tracing right before reproducing the issue and disable it immediately after the issue is reproduced. Do not leave tracing enabled for a long period of time. 

 
 
 
 

How to collect traces via graphical user interface (GUI)

 
 
 
 

How to collect traces via Terminal

 
 
 
 
 
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