How to get technical support

If you cannot find a solution to your problem in the application documentation or in one of the sources of information about the application, we recommend that you contact Technical Support. Technical Support specialists will answer your questions about installing and using the application.

Technical support is available only to users who have purchased a commercial license for the application. Technical support is not available to users who have a trial license.

Application support is provided according to the application lifecycle (see the application lifecycle page).

Before contacting Technical Support, please read through the Technical Support rules.

You can contact Technical Support by sending a request to Kaspersky Technical Support through the Kaspersky CompanyAccount portal.