Kaspersky Security Cloud 18 for Windows

How to export an update report to a file in Kaspersky Security Cloud

Latest update: May 02, 2017 ID: 13404

The article refers to Kaspersky Security Cloud — Family and Kaspersky Security Cloud — Personal

To know the cause of problems that occur during Kaspersky Security Cloud databases update, Kaspersky Lab Technical Support may ask you to send a detailed update report. Information on the progress of update tasks is saved to the report. 

To get a detailed report, follow the steps below.


1. Enable logging of non-critical events


2. Run an update


3. Save an update report to a file


4. Submit a request to Kaspersky Lab Technical Support


5. Disable logging of non-critical events

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