Internal error when starting real-time protection and on-demand scan tasks in Kaspersky Security for Windows Server

The article concerns:

• Kaspersky Security 11.0.1 for Windows Server (version 11.0.1.897)
• Kaspersky Security 11.0.0 for Windows Server (version 11.0.0.480)
• Kaspersky Security 10.1.2 for Windows Server (version 10.1.2.996)
• Kaspersky Security 10.1.1 for Windows Server (version 10.1.1.746)

Real-Time Protection and On-Demand Scan tasks may fail to start with the following event written in the task log:

Solution

Enable the option of creating a crash dump file and reproduce the error. Create a request to Kaspersky Technical Support. Attach the collected dump files to your request.