End of support for Kaspersky Internet Security 2012
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General articles: End of support


End of support for Kaspersky Internet Security 2012

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2018 Dec 03 ID: 13060

Kaspersky Internet Security 2012 is no longer supported.

Upgrade the application to the latest version:

  1. Make sure you have a valid activation code. The code consists of 20 Latin letters of the following format:
    ХХХХХ-ХХХХХ-ХХХХХ-ХХХХХ. You may need to enter it once again for activating the new version of Kaspersky Internet Security.
    If you are not sure where to find the activation code, see this article for instructions.
  2. If you don’t have an activation code, click Licensing in the lower right corner of the Kaspersky Internet Security 2012 window and take a screenshot of the Licensing window with the license number. Technical support engineers will restore your activation code using this number.
    If you are not sure how to take a screenshot, see this article.  
  3. Open the Kaspersky Lab website and download the latest version of Kaspersky Internet Security to your computer.   
  4. Uninstall Kaspersky Internet Security 2012 from your computer. Make sure the checkbox for License information is selected at the Saving objects step.
    For the guide on opening the application window, see this article
  5. Restart your computer.
  6. Install the latest version of the application. 
  7. If it was not activated automatically, enter the activation code.

If any errors occur during uninstallation, installation, or activation of Kaspersky Internet Security, send a request to Kaspersky Lab Technical Support via My Kaspersky. Please include a detailed description of the issue.

For information on how to use My Kaspersky, please refer to the  Online Help page.

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