“Service provider server is not available” error
We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.
Accept and close



Kaspersky Security Cloud 19


“Service provider server is not available” error

Back to "Activation errors"
2019 Feb 14 ID: 14768

When activating a Kaspersky Lab application, a message may appear with the text “Service provider server is not available”.


There is an issue accessing your provider’s activation server.


  • If you use a proxy server to connect to the Internet, check its settings.  
  • Try activating the application again after a short while. For example, in an hour. 

What to do if the issue persists

If the issue persists, submit a request with a detailed description of the issue to Kasperky Lab technical support: 

Was this information helpful?
Yes No
Thank you


Have you found what you were looking for?

Please let us know how we can make this website more comfortable for you

Send feedback Send feedback

Thank you!

Thank you for submitting your feedback.
We will review your feedback shortly.


How can we improve this article?

We will not be able to contact you if you leave your email address or phone number. To contact technical support, please sign in to your Personal Account.

Submit Submit

Thank you for your feedback!

Your suggestions will help improve this article.