How to request a refund for a Kaspersky application

How to contact the seller

• In case you purchased the code via the Kaspersky website or My Kaspersky, contact Kaspersky Customer Service by choosing the topic of your request.
• If you made your purchase via a different Kaspersky partner, contact them directly.

What information to provide

For a refund request, you will need to provide the following information:

• The date of the purchase
• Your full name
• The email address that you have used for the purchase
• Order number from the confirmation email