Granting user access to encrypted files without a connection to Kaspersky Security Center

To grant user access to encrypted files without a connection to Kaspersky Security Center:

  1. Open the Kaspersky Security Center Administration Console.
  2. In the Managed devices folder of the Administration Console tree, open the folder with the name of the administration group that includes the computer of the user requesting access to encrypted files.
  3. In the workspace, select the Devices tab.
  4. On the Devices tab, select the computer of the user requesting access to encrypted files and right-click to open the context menu.
  5. In the context menu, select Grant access in offline mode.

    The Grant access in offline mode window opens.

  6. In the Grant access in offline mode window, select the Encryption tab.
  7. On the Encryption tab, click the Browse button.

    The standard Select request access file Microsoft Windows dialog box opens.

  8. In the Select request access file window, specify the path to the request file received from the user, and click Open.

    Kaspersky Security Center generates a key file for accessing the encrypted files. The details of the user request are displayed on the Encryption tab.

  9. Do one of the following:
    • To email the generated access key file to the user, click the Send by email button.
    • To save the access key file for the encrypted files and deliver it to the user by a different method, click the Save button.
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