Contents
- Kaspersky Password Manager
- Install and uninstall the app
- Update the app from previous version
- Get started with Kaspersky Password Manager
- App interface
- Licensing
- Start and stop the app
- Websites
- Apps
- Bank cards
- Images
- Address
- Notes
- Settings
- Other tasks
- Contact Technical Support
- Known issues
- Sources of information about the app
- Legal
About Kaspersky Password Manager
Kaspersky Password Manager protects all your passwords and other sensitive information (for example, passport details, and financial or medical records) with a single master password. You can install Kaspersky Password Manager on desktop computers, laptops, and mobile devices running Microsoft Windows, macOS, Android, or iOS to keep all your data safe and in sync.
Keep your passwords and other important information at your fingertips
Kaspersky Password Manager stores the following types of information:
- Logins and passwords for websites and apps
- Bank card details
- Images
- Addresses
- Text notes
For more information, see Data types protected by Kaspersky Password Manager.
Automatically fill out forms and sign in to websites
When you open a website that requires a login and password, Kaspersky Password Manager uses the stored website accounts to fill out forms or sign you in automatically. Learn more.
Protect your sensitive information
Kaspersky Password Manager stores all data in encrypted form and decrypts it only when you enter your master password. Kaspersky Password Manager doesn't store your master password anywhere, and no one knows it except for you. There is no way to access your data without the master password—if you lose it, you will also lose access to your data. Learn more.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password. Find more information about configuring and using fingerprint authentication on the Android Wear Help Center.
Sync data across multiple devices
Keep your data up-to-date and consistent on all your devices and restore your data if you replace or lose a device. Learn more.
Manage your data online
Manage all your data on My Kaspersky and access it from any device connected to the Internet. Learn more.
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Hardware and software requirements
You can install Kaspersky Password Manager for Android on a smartphone or tablet that meets the following requirements:
- 70 MB of free disk space
- ARM v.5, ARM v.7, or x86 processor
- 320*480 and higher screen resolution
- Android 4.1–8.x operating system
- Internet connection (for downloading and installing Kaspersky Password Manager, activating the premium version, connecting to My Kaspersky, syncing data across devices, and receiving updates)
How Kaspersky Password Manager protects your data
Kaspersky Password Manager encrypts data using a symmetric key algorithm based on the Advanced Encryption Standard (AES). A key is derived from your master password using Password-Based Key Derivation Function 2 (PBKDF2).
The AES algorithm is used worldwide to protect top-secret data. This algorithm has low RAM requirements, which means your data is encrypted and decrypted within seconds.
Master password
The master password is a single password that Kaspersky Password Manager uses to protect all your data, including other passwords. You create the master password during the initial setup of Kaspersky Password Manager. Every time you try to access the data vault, Kaspersky Password Manager prompts you for the master password. If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
It is recommended that you set a master password that is at least eight characters long and contains uppercase and lowercase letters, digits, and special characters.
For security reasons, Kaspersky Password Manager doesn't store the master password on any of your devices or in cloud storage. We recommend that you memorize your master password, or write it down and keep it in a secure place, because it can't be restored or recovered if forgotten.
If you forget your master password, you will no longer be able to access your data. In this case, you will have to create a new vault and protect it with a new master password. Then you will be able to add new data to the vault.
Data types protected by Kaspersky Password Manager
You can add several types of entries to Kaspersky Password Manager and organize your entries by moving them into folders.
An account is a combination of a login and password required to authenticate a user on a website or in an app.
For websites, Kaspersky Password Manager saves the following information to the entry:
- Website name. Use a meaningful website name to quickly find the website that you want to edit or log in to.
- Website address. Kaspersky Password Manager uses this field to recognize a website's sign-in page and offer accounts you can use to sign in.
- Accounts. You can save multiple accounts for a website. For example, you might have personal and business email addresses from the same email provider.
For apps, Kaspersky Password Manager saves the following information to the entry:
- App name. Use a meaningful name to quickly find the entry you need.
- Accounts. You can save multiple accounts for an app.
For quicker access, accounts for websites and accounts for apps are stored separately.
You can add bank card numbers, other details, PINs, and the card issuer's customer support contact information to Kaspersky Password Manager.
You can save addresses, names, email addresses, and phone numbers in address entries.
You can store important images (for example, scanned IDs) in Kaspersky Password Manager to keep them safe and always close at hand.
You can use notes to store any kind of text information.
Notes are encrypted and stored the same way as other data types.
You can use the clipboard to copy and paste note text to a web page or application.
Install the app
- Open the Play Store app on your device.
- Find Kaspersky Password Manager by entering Kaspersky Password Manager in the app's search field, and tapping ENTER.
- Select Kaspersky Password Manager in the search results.
The app page opens.
- On the app page, tap Install.
- View the list of permissions Kaspersky Password Manager needs.
- If you agree to grant the app required permissions, tap Install.
The installation of the app begins.
- If you refuse to grant the app required permissions, tap Back.
This cancels the installation of the app.
- If you agree to grant the app required permissions, tap Install.
For more information on using Google Play, go to Google Play Help Center.
If a device running the Android operating system has modified firmware, there is an increased risk that the device will be hacked and your data will be stolen or corrupted.
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Uninstall the app
- Tap Settings > Apps > Kaspersky Password Manager > Uninstall.
The name of the section for managing apps may vary depending on the device model.
The uninstallation confirmation window opens.
- Confirm uninstallation of the app.
Uninstallation of Kaspersky Password Manager begins.
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Update the app from previous version
If you update to Kaspersky Password Manager 9.0 from earlier versions, your web accounts, app accounts, and notes will remain unchanged. However, your identities will be converted into bank card, address, and note entries. If an identity contains a bank card without a number, Kaspersky Password Manager fills it out with zeros. Kaspersky Password Manager saves identity fields containing information other than bank card or address data (e.g. personal information, financial or business information) to new notes.
You can update Kaspersky Password Manager using the Google Play service.
To update the app using Google Play you must:
- Have a Google Account.
- Link your device to your Google Account.
- Have access to the Internet.
For more information on using Google Play, go to Google Play Help Center.
Kaspersky Password Manager 9.0 is not compatible with previous versions of the app.
In Kaspersky Password Manager 9.0, your data will be permanently converted to the new format. If you have a previous version of Kaspersky Password Manager on other devices connected to the same My Kaspersky account, you must update the app to version 9.0 to sync data across your devices and cloud storage. Alternatively, you can create a new My Kaspersky account to use with previous versions of the app.
Update Kaspersky Password Manager manually
- Start Google Play service on your device.
- Tap
> My apps & games.The list of apps installed on the device opens. Apps for which new versions are available are marked with the Update tag.
- Tap Update next to Kaspersky Password Manager.
In some cases, you may have to restart the device before updating the app.
Get started with Kaspersky Password Manager
You need to set up the app for use after you install the app. At first startup, follow the steps in the app.
Set up the app at first startup
Kaspersky Password Manager uses the master password to protect your data. When you start Kaspersky Password Manager for the first time, you must create a master password. Don't use a password that can be easily guessed (for example, based on last names, first names, or dates of birth). To create a strong password, use uppercase and lowercase letters, digits, and special characters.
You can't access your vault without the master password. If you lose the master password, you will also lose access to all your data in the vault.
When Kaspersky Password Manager starts, it prompts you to:
- Create a master password for the vault, if it is the first time you have used Kaspersky Password Manager.
- Enter the existing master password, if you have previously created a master password and used Kaspersky Password Manager.
You can change the master password at any time.
If your device is running Android 6.0 or later and supports fingerprint authentication, you can enable it when creating a master password and then use to unlock the vault.
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App interface
After you enter the master password and unlock the vault, the main app window opens.
The main app window consists of the quick access bar and working area (see the picture below).The quick access bar provides quick access to Kaspersky Password Manager features and settings. To open the quick access bar, tap 
.
The app interface
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About the End User License Agreement
The End User License Agreement (License Agreement) is a binding agreement between you and AO Kaspersky Lab that stipulates the terms on which you may use the app.
Carefully read the License Agreement before you start using the app.
By installing Kaspersky Password Manager, you confirm that you understand and accept the terms of the License Agreement. If you don't accept the terms of the License Agreement, cancel installation of Kaspersky Password Manager and don't use the app.
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About the license
A license is a right to use the app, granted under the End User License Agreement.
A license entitles you to:
- Use the app on one or more devices.
- Get assistance from Technical Support.
- Receive updates.
Kaspersky Password Manager is available in two versions:
- Free version. The free version of the app is distributed free of charge and can be used for an unlimited period of time. If you use the free version of Kaspersky Password Manager, the number of entries that you can add to the vault is limited.
- Premium version. If you buy a license for the premium version of Kaspersky Password Manager, you can add an unlimited number of entries to the vault. Licenses for the premium version of Kaspersky Password Manager are time-limited.
When your license for the premium version of Kaspersky Password Manager expires, you can either renew it or switch to the free version. If you switch to the free version and have more entries than are allowed in the free version, you must choose which entries to keep. All other data will remain in the vault but will be unavailable for use.
After your license for the premium version of Kaspersky Password Manager expires, you may be offered a grace period during which you can continue using the app without limitations. If you don't renew your license by the end of the grace period, the app will switch to the free version. To switch back to the premium version, buy a new license.
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About the subscription
A subscription for Kaspersky Password Manager Premium is the purchase of the right to use the application according to specific parameters (for example, subscription expiration date, number of devices). You can order a subscription for Kaspersky Password Manager from a service provider (for example, on Google Play or the App Store).
You can manage your subscription via your personal account page on the service provider's website (for example, via your Apple account or Google Account).
A subscription can be renewed automatically or manually. An auto-renewed subscription automatically renews at the end of each subscription period until you cancel it. A manually renewed subscription must be renewed at the end of each subscription period. When a manually renewed subscription expires, you might be granted a grace period, during which the application remains fully functional.
Buying a license or ordering a subscription for Kaspersky Password Manager Premium does not cancel your other subscriptions that include Kaspersky Password Manager Premium. To avoid additional charges, make sure you have canceled or disabled auto-renew for subscriptions that you don’t need.
Cancel a subscription for Kaspersky Password Manager Premium or switch to manual renew
- Go to your personal account page on the service provider's website.
- Check if there are any active subscriptions that include Kaspersky Password Manager Premium.
- Cancel or disable auto-renew for subscriptions that you don’t need.
Upgrade to the premium version
If you use the free version of Kaspersky Password Manager, the number of entries that you can add to the vault is limited.
If you use the premium version of Kaspersky Password Manager under a license or by subscription for another Kaspersky Lab application, you can switch to a license for Kaspersky Password Manager when your current license or subscription expires.
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Free version > Buy.
- Fill out the license purchase form.
When the purchase has been completed, the app shows information about the valid license. You can update you license information by tapping Refresh.
Renew a license
Kaspersky Password Manager checks if the license for the premium version of the app is available every time the app is started.
If you use the premium version of the app, you can find out the number of days remaining until your license expires by viewing the information about the license.
If the license has expired, Kaspersky Password Manager prompts you to switch to the free version of the app or renew the license.
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Premium version > Buy.
- Fill out the license purchase form.
- When the purchase has been completed, the app shows information about the valid license. You can update you license information by tapping Refresh.
Switch to the free version
When your license for the premium version of Kaspersky Password Manager expires, you can switch to the free version.
In the free version, you can keep a limited number of entries. If you have more entries than are allowed in the free version, the app prompts you to choose which entries you want to keep using in the free version. The other entries (except images) will be saved as inactive and will be available only for viewing. If you have less active entries than are allowed in the free version, you can activate inactive entries.
We recommend that you copy your images back from Kaspersky Password Manager to your device before switching to the free version. Otherwise, you will lose any images not selected to be used with the free version.
Select data to use with the free version
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Premium version > Continue with Free.
- Select the 15 entries that you want to use in the free version of Kaspersky Password Manager and tap Done.
Only selected data will be available for use in the free version of the app.
View information about the license
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Free version or Premium version.
The License window opens.
View the information about your license and the number of entries you can use in Kaspersky Password Manager.
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Start and stop the app
Select 
in the list of apps on your device.
For security reasons, Kaspersky Password Manager automatically blocks access to the vault after a specified period of inactivity. By default, the vault is locked automatically after your device has been idle for 1 minute. You can access your data only when the vault is unlocked.
By default, Kaspersky Password Manager stops working when the device is turned off.
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About website accounts
A website account is a combination of a login and password required to authenticate a user on a website.
For websites, Kaspersky Password Manager saves the following information to the entry:
- Website name. Use a meaningful website name to quickly find the website that you want to edit or log in to.
- Website address. Kaspersky Password Manager uses this field to recognize a website's sign-in page and offer accounts you can use to sign in.
- Accounts. You can save multiple accounts for a website. For example, you might have personal and business email addresses from the same email provider.
You can open websites from Kaspersky Password Manager. The app opens the website in its safe browser, automatically enters your login and password, and signs you in to the website. You can also open websites in Chrome and fill out the login and password fields using the Kaspersky Password Manager extension.
On devices running Android 5.0 or later, Kaspersky Password Manager can automatically fill in logins and passwords only in Chrome. To allow this you must turn on the accessibility features in Chrome. If your device is running Android 6.0 or later, enable the extension to allow windows to be displayed over other apps. On certain devices (for example, Xiaomi), you might be prompted to do this on Android 5.0 or later.
You can add, edit, or remove website accounts and copy them to the clipboard. You can organize your entries by selecting them and moving them into a folder.
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About the safe browser
Kaspersky Password Manager includes a safe browser. In this browser, the app automatically signs you in to websites using your website accounts. The Kaspersky Password Manager safe browser verifies website certificates and protects your data from being intercepted.
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Add a website account
Add a website account from the Kaspersky Password Manager window
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Websites >
.The Website window opens.
- In the Name field, enter a name for the website.
Use a meaningful name to quickly find the entry you need.
- In the Web address field, specify the website address associated with this entry. You can enter the website address manually or copy and paste it from a browser.
- In the Website accounts section, do the following:
- In the Account field, enter a name for the website account.
- In the Login and Password fields, enter the login and password for the website account.
We recommend that you use a strong password that contains at least eight characters, including uppercase and lowercase letters, digits, and special characters.
- If needed, add a comment to the Comment field.
- Tap Save.
The website entry appears in the Websites window. If you want to open this website in the safe browser, expand the website entry, choose a website account and tap Open in browser.
Add a website account from a browser window
You can save multiple accounts for signing in to the same website.
When you visit a website using Chrome, Kaspersky Password Manager prompts you to choose the account you want to use to sign in from the list of available accounts. If you sign in to a website added to Kaspersky Password Manager with a login that has not yet been added to Kaspersky Password Manager, the app automatically recognizes the login as new and prompts you to add another account for the website. If you sign in to a website with an existing login but a new password, Kaspersky Password Manager prompts you to save the new password for the existing account.
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Edit a website entry
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Websites.
- In the Websites window, select the entry that you want to edit.
- Tap
> Edit.The entry window opens.
- In the Website accounts section, change a previously added account or add a new one.
- Tap Save.
Autofill forms and automatic sign in to websites
When you visit a website, Kaspersky Password Manager searches for accounts that you have saved for that website. Based on the search results and your current settings, Kaspersky Password Manager may either sign you in, offer accounts to choose from, or prompt you to create a new account:
- If there is one account for the website, Kaspersky Password Manager fills out the login and password.
- If there are multiple accounts for the website, Kaspersky Password Manager prompts you to choose the account that you want to sign in with.
- If there are no accounts for the website, Kaspersky Password Manager prompts you to add one.
Kaspersky Password Manager saves the last 5 websites you open from the main app window or the Kaspersky Password Manager extension. You can view your browsing history by tapping Recents on the quick access bar.
On devices running Android 5.0 or later, Kaspersky Password Manager can automatically fill in logins and passwords only in Chrome. To allow this you must turn on the accessibility features in Chrome. If your device is running Android 6.0 or later, enable the extension to allow windows to be displayed over other apps. On certain devices (for example, Xiaomi), you might be prompted to do this on Android 5.0 or later.
Open and automatically sign in to a website from the Kaspersky Password Manager window
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Websites.
- In the Websites window, expand an entry for a website you want to open and automatically sign in to.
- Select the website account you want to use, and tap Open in browser.
The website opens in the safe browser window and Kaspersky Password Manager automatically signs you in using the selected account. The website appears in the Recents list.
Sign in to a website using the browser extension
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Copy data from a website account
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Websites.
- In the Websites window, expand a website entry whose data you want to copy.
- If you want to copy a particular record, tap
next to it. - If you want to copy all data saved for the entry, tap
> Copy all.Kaspersky Password Manager copies the following data to the clipboard:
- The website entry name
- The website address
- For each account added to the entry, the account name, login, password, and comment
- If you want to copy a particular record, tap
Kaspersky Password Manager keeps the copied data in the clipboard for the period specified in the Kaspersky Password Manager settings.
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About app accounts
An app account is a combination of a login and password required to authenticate a user in an app.
For apps, Kaspersky Password Manager saves the following information to the entry:
- App name. Use a meaningful name to quickly find the entry you need.
- Accounts. You can save multiple accounts for an app.
You can add, edit, or remove app accounts and copy them to the clipboard. You can organize your entries by selecting them and moving them into a folder.
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Add an app entry
You can save multiple accounts for signing in to the same app.
Add an app entry from the Kaspersky Password Manager window
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Apps > .
The App window opens.
- In the Name field, enter the name for the entry.
- In the App accounts section, do the following:
- In the Account field, enter the name for the app account.
- In the Login and Password fields, specify the login and password for the app account.
You are advised to use a strong password that contains at least eight characters, including uppercase and lowercase letters, digits, and special characters.
- If needed, add your comment to the Comment field.
- Tap Save.
The app entry appears in the Apps window.
Edit an app account
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Apps.
- In the Apps window, select the entry that you want to edit.
- Tap > Edit.
The entry window opens.
- In the App accounts section, change a previously added account or add a new one.
- Tap Save.
Copy data from an app account
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Apps.
- In the Apps window, expand the app entry whose data you want to copy, and do one of the following:
- If you want to copy a particular record, tap next to it.
- If you want to copy all data saved for the entry, tap > Copy all.
Kaspersky Password Manager copies the following data to the clipboard:
- The app entry name
- For each account added to the entry, the account name, login, password, and comment
- If you want to copy a particular record, tap
Kaspersky Password Manager keeps the copied data in the clipboard for the period specified in the Kaspersky Password Manager settings.
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About bank cards
You can add bank card numbers, other details, PINs, and the card issuer's customer support contact information to Kaspersky Password Manager.
You can add, edit, or remove bank cards and copy them to the clipboard. You can organize your entries by selecting them and moving them into a folder.
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Add a bank card
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Bank cards > .
The Bank card window opens.
- In the Name field, enter a name for the entry (you can use the name of the issuing bank, for example).
- In the Primary details section, fill in the fields related to your bank card: card number, card holder, card expiration date, CVC2/CVV2 code, and PIN. If the field contains important financial details, Kaspersky Password Manager hides them and displays dots instead. To view these details, tap
. Instead of entering the card number manually, you can scan it by tapping 
. - In the Extras section, fill in the optional fields.
- If needed, add a comment in the Comment section.
- Tap Save.
The bank card entry appears in the Bank cards window. If you want to open bank card details, expand the entry and tap Show all.
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Copy data from a bank card
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Bank cards.
- In the Bank cards window, expand a bank card entry you want to copy.
- Tap Show all.
The bank card window opens.
- Tap next to a field to copy it.
- Tap to view important financial details (for example, PIN).
Kaspersky Password Manager keeps the copied data in the clipboard for the period specified in the Kaspersky Password Manager settings.
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About images
You can store important images (for example, scanned IDs) in Kaspersky Password Manager to keep them safe and always close at hand. You can organize your images by selecting them and moving them into a folder.
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Add an image
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Images > .
The gallery window opens.
If an alert appears, allow Kaspersky Password Manager to access the requested content on your device.
- Select from the albums available on your device an image you want to store in Kaspersky Password Manager and tap Save or tap to take a new picture.
Use of third-party camera software for adding images to Kaspersky Password Manager might be unsafe. Pictures taken using such camera software appear in the device gallery and might be accessed by intruders. Use third-party camera software at your own risk.
- If you add an image from the gallery, for security reasons Kaspersky Password Manager prompts you to delete the original image from you device. Do one of the following:
- Tap Delete to delete the original image from your device and keep only its copy in the vault.
- Tap Don't delete to leave the original image as is.
The image window opens.
- In the Name field enter a name for the entry.
- If needed, add a comment to the Comment field.
- If needed, tap
to rotate your image. - Tap Save.
The image entry appears in the Images window. If you want to view the image details, expand the entry and tap Open.
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Download images from your vault
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Images.
- In the Images window, select an image you want to download.
- Tap > Save to gallery.
- In the window that opens, select the destination folder and tap OK.
Troubleshooting
Kaspersky Password Manager may display an error when you add images to the vault.
Problem |
Solution |
|---|---|
The format of the image is unsupported. |
Convert the image to a JPEG, PNG, or BMP file and try again. |
Your vault contains an image with the same name. |
Make sure you haven’t added this image to your vault yet. Rename the image and try again. |
The image is too large. |
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About addresses
You can save addresses, names, email addresses, and phone numbers in address entries.
You can add, edit, or remove addresses and copy them to the clipboard. You can organize your entries by selecting them and moving them into a folder.
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Add an address
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Addresses > .
The Address window opens.
- In the Name field, enter a name for the entry.
- In the Address details section, tap Country to select a country and fill in the fields related to your street address.
- In the Personal details section, fill in the fields related to your name.
- In the Phone numbers section, tap Add phone to enter your phone number into the relevant field. You can add multiple phone numbers.
- In the Emails section, tap Add email to enter your email address into the relevant field. You can add multiple email addresses.
- Tap Save.
The address entry appears in the Addresses window. If you want to view the address details, expand the entry and tap Show all.
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Copy data from an address
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Addresses.
- In the Addresses window, expand an address entry whose data you want to copy.
- Tap Show all.
The address window opens.
- Tap next to a field to copy it.
Kaspersky Password Manager keeps the copied data in the clipboard for the period specified in the Kaspersky Password Manager settings.
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About notes
You can use notes to store any kind of text information.
Notes are encrypted and stored the same way as other data types.
You can use the clipboard to copy and paste note text to a web page or application. You can organize your entries by selecting them and moving them into a folder.
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Create a note
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Notes > .
The Note window opens.
- In the Name field, enter a name for the note.
- In the text field, type the text of the note.
- Tap Save.
The note appears in the Notes window. If you want to view the entire text of the note, expand the entry and tap Show all.
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Copy a note
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Notes.
- In the Notes window, select a note you want to copy.
- Tap > Copy all.
Kaspersky Password Manager copies the note name and text to the clipboard. Kaspersky Password Manager keeps the copied data in the clipboard for the period specified in the Kaspersky Password Manager settings.
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Set up autolock
For security reasons, Kaspersky Password Manager automatically blocks access to the vault after a specified period of inactivity. By default, the vault is locked automatically after your device has been idle for 1 minute. You can access your data only when the vault is unlocked.
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Settings > Autolock vault and choose how long Kaspersky Password Manager waits before locking the vault.
Clear Clipboard data
For security reasons, Kaspersky Password Manager removes data copied to the clipboard after a specified period, so your sensitive information stays protected and can't be stolen. By default, the clipboard is cleared after 30 seconds.
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Settings > Clear Clipboard.
- In the window that opens choose how long Kaspersky Password Manager waits before removing the data copied to the clipboard.
- Tap Save.
Use fingerprint authentication
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
If a device running the Android operating system has modified firmware, using fingerprint authentication with Kaspersky Password Manager can be unsafe. The fingerprint authentication feature is disabled in Kaspersky Password Manager on certain devices. Kaspersky Lab specialists consider that fingerprint access to the app might be unsafe on those devices.
Use fingerprint authentication
- Unlock the vault by entering the master password and tapping Unlock.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Settings.
- Select the Use fingerprint to unlock the vault checkbox.
Now you can unlock the vault using any fingerprint stored on your device.
Find more information about configuring and using fingerprint authentication on the Android Wear Help Center.
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Change the master password
For security reasons, we recommend that you change your master password on a regular basis. If you suspect that your master password has been compromised, change it immediately.
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Settings > Change master password.
- Enter a new master password.
- Confirm your new master password.
For security reasons Kaspersky Password Manager hides data you enter and replaces it with dots. To view data, tap
. - Tap Continue.
After sync, the master password will be changed on all your devices.
Sign out of My Kaspersky
- Go to the Devices section of My Kaspersky.
- On the panel of the device, on which you want sign out of your My Kaspersky account, select Kaspersky Password Manager.
- Expand the application panel and click Disconnect application in the lower part of the application panel.
The confirmation dialog opens.
- Confirm the operation.
The app is disconnected from My Kaspersky.
All unsynced data on the device will be lost.
To continue using Kaspersky Password Manager on the device, you must sign in to a My Kaspersky account again.
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Sort and group entries
By default, entries are displayed in alphabetical order. You can sort entries manually and create folders to group entries. You can add entries of any type to a folder. Folders are always displayed before entries in alphabetical order and can't be sorted manually. Folders sync across your devices. Sort settings don't sync across devices.
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap All entries or a section which contains entries you want to sort.
The All entries window or the window with the entries of the selected type opens.
- Drag and drop an entry to a new position.
If you have manually sorted entries in a section, all newly added entries are displayed at the end of the section in alphabetical order. Entries sorted in the Websites section are automatically sorted the same way in the browser extension.
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap All entries > .
- Tap Folder.
- In the Name field, enter the name for the folder.
- Tap Save.
The folder appears in the All entries window.
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap All entries or a section which contains an entry you want to move.
The All entries window or the window with the entries of the selected type opens.
- Select an entry which you want to move to a folder.
- Tap > Move.
- Select a folder to which you want to move an entry or tap to create a new folder.
- Tap Move Here.
Kaspersky Password Manager moves an entry to the selected folder.
You can reset custom sort settings to display all entries in alphabetical order. If you reset custom sort settings, they can't be restored.
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Settings > Sort entries alphabetically [A-z].
Sync data across devices
When you add data to your vault on one device, the application automatically sends this data to cloud storage, and then from cloud storage to your other devices that have Kaspersky Password Manager installed and that are connected to My Kaspersky using the same My Kaspersky account. Keeping your data up-to-date and consistent on all your devices also helps restore your data if you replace or lose a device.
The status of data synchronization is displayed in the synchronization window.
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap Sync.
- In the window that opens view the status of data sync and tap Sync now.
Kaspersky Password Manager starts data sync.
Add entries to Favorites
- Unlock the vault by entering the master password and tapping Unlock.
If your device runs Android 6.0 or later, supports fingerprint authentication and fingerprint authentication is enabled in the app settings, you can use it to unlock your vault instead of entering the master password.
- In the main app window, tap or swipe the screen to the right.
The quick access bar appears on the left.
- On the quick access bar, tap All entries or the section that contains an entry you want to add to Favorites.
The All entries window or a window with entries of the selected type opens.
- Select the entry you want to add to Favorites.
- Tap > Add to Favorites.
Kaspersky Password Manager adds the entry to your Favorites. You can view all entries added to Favorites by tapping Favorites on the quick access bar.
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Manage your vault online
You can manage data in your vault from any device connected to the Internet.
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If you forget the master password
For security reasons, Kaspersky Password Manager doesn't store the master password on any of your devices or in cloud storage. We recommend that you memorize your master password, or write it down and keep it in a secure place, because it can't be restored or recovered if forgotten.
If you forget your master password, you will no longer be able to access your data. In this case, you will have to create a new vault and protect it with a new master password. Then you will be able to add new data to the vault.
Create a new data vault protected with a new master password
- In a Kaspersky Password Manager window, tap Forgot your master password.
- In the window that appears, tap Create new vault if you agree to create a new data vault.
Creating a new data vault will delete all data protected with the forgotten master password from all your devices.
- In the alert that appears confirm a new data vault creating.
- In the window that opens, enter the password for your My Kaspersky account and tap Continue.
The Create master password for new vault window opens.
- Enter a new master password.
- Confirm your new master password.
For security reasons Kaspersky Password Manager hides data you enter and replaces it with dots. To view data, tap
. - Tap Continue.
- In the New vault is ready window read the important information about your new master password and tap Continue.
The new data vault protected with the new master password is now created. Kaspersky Password Manager starts data sync. All data protected with the old master password will be deleted from all devices connected to your My Kaspersky account.
Disconnect a device from My Kaspersky
You can disconnect your device from My Kaspersky, for example, if you no longer want to use the device. Disconnecting a device from My Kaspersky will also disconnect all Kaspersky Lab apps installed on the device. If an app requires a connection to My Kaspersky to function properly, you will not be able to use that app after the device is disconnected from My Kaspersky.
Disconnect a device from My Kaspersky
- Go to the Devices section of My Kaspersky.
- Click > Disconnect device on the device panel.
The confirmation dialog opens.
- Confirm the operation.
The device is disconnected from My Kaspersky. All Kaspersky Lab apps installed on the device are also disconnected from My Kaspersky.
All unsynced data on the device will be lost.
To continue using Kaspersky Password Manager on the device, you must sign in to a My Kaspersky account again.
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Contact Technical Support
This section describes how to get technical support and the terms on which it is available.
How to get technical support
If you cannot find a solution to your issue in the application documentation or in any of the sources of information about the application, we recommend that you contact Technical Support. Technical Support specialists will answer all your questions about installing and using the application.
Before contacting Technical Support, please read the support rules.
You can contact Technical Support in one of the following ways:
Technical support is available only to users who have purchased a license for the application. No technical support is provided to users of free versions.
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Get technical support on the My Kaspersky portal
My Kaspersky is a one-stop online resource for managing the protection of your devices and activation codes for Kaspersky Lab applications and for requesting technical support.
To access the My Kaspersky portal, you must have an account. Register by entering your email address and creating a password.
You can receive technical support via the My Kaspersky portal in the following ways:
- Send email requests to Technical Support.
- Contact Technical Support without using email.
- Track the status of your requests in real time.
You can also view a complete history of your technical support requests.
Email request to Technical Support
When sending a request to Technical Support by email, specify the following information:
- Message subject
- Application name and version number
- Operating system name and version number
- Problem description
The answer from Technical Support to your question is sent to your My Kaspersky account and to the email address that you indicated when registering your account.
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Known issues
While using the app, take into account your device's specifics and follow the guidelines in the documentation for your device.
Kaspersky Password Manager has the following known issues:
- The vault status icon might not be displayed in the notification bar on certain devices even though the corresponding setting is turned on.
- On HTC devices, you can only enter the password into the password field in English using the standard keyboard. You can't change the language. To use the app on HTC devices, use a password that contains only symbols found in the English keyboard layout.
- Setting up the app for the first time on a new device may take considerable time if the existing cloud storage is too big.
- Changing the master password may take considerable time if the existing cloud storage is too big.
- After the license expires, the app prompts the user to download images from the cloud storage to Kaspersky Password Manager. This may take considerable time if the user has selected a large number of images not previously downloaded.
- Considerable time may be required to simultaneously add a large number of images to the cloud storage. If Kaspersky Password Manager stops responding, the sync will continue the next time the app is started.
- Issues with autofilling logins and passwords in Chrome:
- If the app prompts to turn on accessibility features while the setting is already enabled, try to turn it off and then turn it on again. If the problem persists, restart the device or contact Technical Support.
- On certain devices, logins and passwords may not be autofilled or may not be autofilled correctly in Chrome. This may be due to specifics of the firmware. To resolve the issue:
- On Huawei devices, you can add Kaspersky Password Manager to the list of apps that are never stopped by the system when the device is blocked.
- On Xiaomi devices, you can add Kaspersky Password Manager to the list of apps that are allowed to run in the background.
- Kaspersky Safe Kids content filtering is not applied to websites that you open from Kaspersky Password Manager.
Sources of information about the app
Kaspersky Password Manager page on the Kaspersky Lab website
On the Kaspersky Password Manager page on the Kaspersky Lab website, you can view general information about the application, its functions, and features.
Kaspersky Password Manager page in the Knowledge Base
The Knowledge Base is a section on the Kaspersky Lab Technical Support website.
On the Kaspersky Password Manager page in the Knowledge Base, you can read articles that provide useful information, recommendations, and answers to frequently asked questions on how to buy, install, and use the application.
Articles in the Knowledge Base may provide answers to questions that relate both to Kaspersky Password Manager as well as to other Kaspersky Lab applications. Articles in the Knowledge Base may also contain Technical Support news.
Discuss Kaspersky Lab applications on the Forum
If your question does not require an immediate answer, you can discuss it with Kaspersky Lab experts and other users on our Forum.
On the forum, you can view discussion topics, post your comments, and create new discussion topics.
An Internet connection is required to access website resources.
If you can't find a solution to your problem, contact Technical Support.
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AO Kaspersky Lab
Kaspersky Lab is a world-renowned vendor of systems protecting computers against digital threats, including viruses and other malware, unsolicited email (spam), and network and hacking attacks.
In 2008, Kaspersky Lab was rated among the world’s top four leading vendors of information security software solutions for end users (IDC Worldwide Endpoint Security Revenue by Vendor). Kaspersky Lab is the preferred vendor of computer protection systems for home users in Russia (IDC Endpoint Tracker 2014).
Kaspersky Lab was founded in Russia in 1997. It has since grown into an international group of companies with 38 offices in 33 countries. The company employs more than 3,000 skilled professionals.
Products. Kaspersky Lab products provide protection for all systems, from home computers to large corporate networks.
The personal product range includes security applications for desktop, laptop, and tablet computers, smartphones and other mobile devices.
The company offers protection and control solutions and technologies for workstations and mobile devices, virtual machines, file and web servers, mail gateways, and firewalls. The company's portfolio also features specialized products providing protection against DDoS attacks, protection for industrial control systems, and prevention of financial fraud. Used in conjunction with centralized management tools, these solutions ensure effective automated protection for companies and organizations of any size against computer threats. Kaspersky Lab products are certified by major test laboratories, compatible with software from diverse vendors, and optimized to run on many hardware platforms.
Kaspersky Lab virus analysts work around the clock. Every day they uncover hundreds of thousands of new computer threats, create tools to detect and disinfect them, and include their signatures in databases used by Kaspersky Lab applications.
Technologies. Many technologies that are now part and parcel of modern anti-virus tools were originally developed by Kaspersky Lab. It is no coincidence that many other developers use the Kaspersky Anti-Virus engine in their products, including: Alcatel-Lucent, Alt-N, Asus, BAE Systems, Blue Coat, Check Point, Cisco Meraki, Clearswift, D-Link, Facebook, General Dynamics, H3C, Juniper Networks, Lenovo, Microsoft, NETGEAR, Openwave Messaging, Parallels, Qualcomm, Samsung, Stormshield, Toshiba, Trustwave, Vertu, and ZyXEL. Many of the company’s innovative technologies are patented.
Achievements. Over the years, Kaspersky Lab has won hundreds of awards for its services in combating computer threats. Following tests and research conducted by the reputed Austrian test laboratory AV-Comparatives in 2014, Kaspersky Lab ranked among the top two vendors by the number of Advanced+ certificates earned and was ultimately awarded the Top Rated certificate. But Kaspersky Lab's main achievement is the loyalty of its users worldwide. The company’s products and technologies protect more than 400 million users, and its corporate clients number more than 270,000.
Kaspersky Lab website: |
|
Virus encyclopedia: |
|
Virus Lab: |
https://virusdesk.kaspersky.com (for analyzing suspicious files and websites) |
Kaspersky Lab’s web forum: |
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About data provision
Vault will be synced with your personal storage on the Rightholder's trusted partners’ servers around the world. These data, along with the data on your device, are stored encrypted. Your personal secret key is used to perform the encryption. The Rightholder and Partners are unable to access your data. To use the software, you must register your Account by providing your email address.
Keep in mind that uninstalling the software from your device does not delete the data from the servers used in the synchronization process. These data may be completely deleted only after deleting your Account. To do this, contact Kaspersky Lab's Technical Support Service.
For the purposes of allowing the Rightholder to create effective marketing and informational materials, you agree to automatically provide the following information to AppsFlyer, Facebook, Google AdWords, and Google Analytics.
To AppsFlyer:
- Data on your use of the software: full version of the software; data, time, and name of events (installation, first launch on your computer, license purchase in the software, completion of the first launch wizard), preinstallation flag, event counter value for the event whose date and time are being reported, unique software installation identifier, first launch flag, AppsFlyer software identifier, AppsFlyer license key, AppsFlyer transaction identifier, AppsFlyer advertising identifier, Apple AppStore software identifier (if any)
- Flag indicating use of an Advertiser ID
- Information about the computer on which the software is installed: computer type, model, and brand, OS language
- Mobile communications operator, identifier for the type of Internet connection
- AppsFlyer SDK version used in the software
- Unique user ID for Google services (if any)
To Facebook:
- Facebook software identifier
- Identifier of the banner from which the user installed the software, date and time when the banner was clicked
- Name of software installer
- AdSupport identifier
To Google AdWords:
- AdWords conversion link
- AdWords device identifier
- AdWords software identifier and identifier description
- Information about the AdWords SDK used in the software: SDK version
- Version of the computer's operating system
- Current device time when the information is transferred
To Google Analytics:
- Unique user identifier in Google Play
- Version of the software being used, name of the software in the Google Play service, software ID in the Google Play service
- Unique ID of the software installation on the computer, information about the device's locale
- Resolution of the computer screen, name of the computer screen/dialog that requires data provision, ID for the start and end of working with the selected screen or dialog, duration of the interaction with the screen
- Version of the protocol being used to send data to Google Analytics
- ID of the event about which data is being sent
- IDs of actions performed by the software, and the results of the actions
Data is sent to AppsFlyer, Facebook, Google Analytics, and Google AdWords over an encrypted channel.
Access to and protection of the information are governed by the corresponding terms of use of the AppsFlyer, Facebook, Google Analytics, and Google AdWords services.
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Information about third-party code
Information about third-party code is contained in the About section on the quick access bar.
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Trademark notices
Registered trademarks and service marks are the property of their respective owners.
App Store, Apple, Face ID, iPad, iPhone, Mac, macOS, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries.
IOS is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
Android, Chrome, Google, Google AdWords, Google Analytics, Google Chrome, Google Play, and YouTube are trademarks of Google, Inc.
LinkedIn is a registered trademark or trademark of LinkedIn Corporation and its affiliates in the United States and / or other countries.
Microsoft, MSN, Skype, and Windows are registered trademarks of Microsoft Corporation in the United States and other countries.
JavaScript is a registered trademark of Oracle and/or its affiliates.
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