Overview of Kaspersky Secure Connection for Android

About Kaspersky Secure Connection

Kaspersky Secure Connection hides your real location and encrypts all data sent and received by your device.

You can install Kaspersky Secure Connection on desktop computers, laptops, and mobile devices running Microsoft Windows, macOS, Android, or iOS.

How it works

Public Wi-Fi networks may be under-protected, for example, a Wi-Fi network may use a vulnerable encryption protocol or popular Wi-Fi network name (SSID). When you make Internet purchases over an unsecured Wi-Fi network, your passwords and other confidential data may be transmitted without encryption. Hackers can intercept your confidential data, find out your bank card details and then access your money.

When connecting to a Wi-Fi network, the app checks the network. If the Wi-Fi network is unsecured, the app prompts you to enable a secure connection via a specially allocated virtual server. This way, the app sends and receives your data over an encrypted secure connection. This process guarantees that no one in the Wi-Fi network can intercept your private data.

Advantages

Kaspersky Secure Connection provides the following advantages:

• Safe use of payment systems and booking websites. No one in the Wi-Fi network will be able to intercept your bank card details when you make online payments, book hotel rooms, or rent cars.
• Protection of your privacy. Others can't determine the IP address of your device or your location.
• Protection of your personal data. No one in the Wi-Fi network will be able to intercept and read your email, chats, and private correspondence on social networks.

Use of secure connection may be regulated by local legislation. You may use secure connection only in accordance with its purpose and without violating local legislation.

What's new

This Help is applicable to Kaspersky Secure Connection for Android 1.6.0.1141 and later.

Kaspersky Secure Connection offers the following new features and improvements:

• General bug fixes.

Hardware and software requirements

A device must meet the following requirements to support Kaspersky Secure Connection:

• Device type: smartphone or tablet
• Screen resolution of 800x480 pixels or higher
• 150 MB of free space in the device's main memory
• Operating system: Android 4.2 and higher
• ARMv7 platforms and newer versions, Intel Atom x86
• Internet connection

The app must only be installed to the device's main memory.

Installing and uninstalling the app

Installing the app

You can install Kaspersky Secure Connection from the Google Play app.

To install the app using Google Play:

• You must have a Google Account.
• Your device must be linked to your Google Account.
• Your device must be connected to the Internet.

Learn more about creating a Google Account, linking your device to your account, or working with Google Play, see the Google Play Help Center.

To install Kaspersky Secure Connection from the Google Play app on your device:

1. Open the Google Play app on your device.
2. Find Kaspersky Secure Connection. To do so, enter Kaspersky Secure Connection in the app's search field and tap ENTER.
3. Select Kaspersky Secure Connection in the search results.

   A page with details about Kaspersky Secure Connection opens.

4. Tap Install on the page with the app details.
5. View the list of permissions that Kaspersky Secure Connection needs.
   • If you agree to grant the app these permissions, tap Install.

     Kaspersky Secure Connection begins to be downloaded and installed.

   • If you refuse to grant these permissions to Kaspersky Secure Connection, tap Back.

     This cancels the installation of the app.

If a device running the Android operating system has modified firmware, there is an increased risk that the device will be hacked and your data will be stolen or corrupted.

Uninstalling the app

To uninstall Kaspersky Secure Connection:

1. Tap Settings > Apps > Kaspersky Secure Connection > Uninstall.

   The name of the section for managing apps may vary depending on the device model (for example: App Manager).

   The uninstallation confirmation window opens.

2. Confirm uninstallation.

The process of uninstalling Kaspersky Secure Connection begins.

Configuring the app

App interface

The main window of Kaspersky Secure Connection on your mobile device is shown on the picture below.

The app interface

The app menu provides quick access to Kaspersky Secure Connection features and settings.

Updating the app

You can update Kaspersky Secure Connection using Google Play. For details, see Google's technical support website.

The following conditions must be met to update the app using Google Play:

• You must have a Google account.
• Your device must be linked to your Google account.
• Your device must be connected to the Internet.

Preparing the app for use

You need to set up the app for use after you install the app. At first startup, follow the steps in the app.

Prepare Kaspersky Secure Connection if you plan to use the app inside the European Union

Prepare Kaspersky Secure Connection if you plan to use the app outside the European Union

Starting and stopping the app

To start Kaspersky Secure Connection,

Select in the list of apps on the device.

By default, Kaspersky Secure Connection stops working when the device is turned off.

You can quit the app manually if Task Manager is installed on the device.

Managing app notifications

Kaspersky Secure Connection notifies you of various security events:

• Secure connection

  Notification about a secure connection state (turned off or turned on).

• New VPN traffic available

  If you are using the standard version of Kaspersky Secure Connection, the app notifies you when your daily limit on secure traffic is reset.

• Reminder to secure your connection

  With the standard version of Kaspersky Secure Connection, the app offers to turn on a secure connection if you haven't used the feature for a while.

You can disable notifications in Settings > Notifications.

Signing out of your My Kaspersky account

You can sign out of your My Kaspersky account in Kaspersky Secure Connection.

Some features of the app will not be available when you sign out of your My Kaspersky account.

To sign out of your My Kaspersky account:

1. In the app menu, tap your My Kaspersky account email address.

   The account details window opens.

2. Tap .
3. Tap Sign out to confirm the operation.

Licensing

Viewing information about the subscription

You can view the information about your subscription and the app version in the account details section.

To view the account details:

1. Open Kaspersky Secure Connection.
2. Tap .
3. Tap your My Kaspersky account email address at the top of the menu.

Information about the app version and subscription will be displayed.

Managing subscriptions

A subscription is the purchase of the right to use the application according to specific parameters (for example, subscription expiration date, number of devices). You can order a subscription from a service provider (for example, on Google Play).

You can manage your subscription via your personal account page on the service provider's website (for example, via your Google Account). Follow the instructions on Google Play.

A subscription can be renewed automatically or manually. An auto-renewed subscription renews automatically at the end of each subscription period until you cancel it. A manually renewed subscription must be renewed at the end of each subscription period.

To avoid unexpected charges, make sure you have canceled or disabled auto-renew for subscriptions that you don’t need. Ordering a subscription does not cancel your other subscriptions that this app includes.

To cancel a subscription or switch to manual renew:

1. Go to your personal account page on the service provider's website.
2. Check if there are any active subscriptions that include the app for which you are buying a subscription.

Cancel or disable auto-renew for subscriptions that you don’t need.

About the End User License Agreement

The End User License Agreement (License Agreement) is a binding agreement between you and AO Kaspersky Lab that stipulates the terms on which you may use the application.

Carefully read the License Agreement before you start using the application.

By confirming that you agree with the License Agreement when installing the application or starting it for the first time, you accept the terms of the License Agreement. If you do not accept the terms of the License Agreement, cancel application installation and do not use the application.

You can view the License Agreement any time in the About section of Kaspersky Secure Connection.

About the activation code

An activation code is a code that you receive upon acquiring a subscription for Kaspersky Secure Connection. To activate Kaspersky Secure Connection, enter the activation code on My Kaspersky.

The activation code is a unique sequence of 20 letters and numerals in the format xxxxx-xxxxx-xxxxx-xxxxx.

You can obtain an activation code in one of the following ways:

• If you purchase a subscription for Kaspersky Secure Connection in the online store on My Kaspersky, the activation code is sent to the email address that you specify when ordering the product.
• If you purchase a subscription for Kaspersky Secure Connection through the mobile app, you can view the activation code in the license details on My Kaspersky.

The subscription period starts from the date when the activation code is used for the first time on a device.

If you lose or accidentally delete your activation code after activating the app, contact Technical Support at Kaspersky Lab.

About subscription to Kaspersky Secure Connection

A subscription to Kaspersky Secure Connection grants the right to use this feature within the selected parameters (such as the expiration date and the number of users).

A subscription allows you to use the extended version of the Kaspersky Secure Connection on 5 devices connected to one My Kaspersky account or Google Play store account. On My Kaspersky, you can choose the devices, where you want to use the extended version. For details, see My Kaspersky help.

A subscription to Kaspersky Secure Connection includes an option to auto-renew your subscription by month or year. Once your subscription expires, you might be granted a grace period to renew the subscription. During this period you can continue using the extended version of the Kaspersky Secure Connection.When buying an auto-renewable subscription on Google Play, there is a short evaluation period during which you can use Kaspersky Secure Connection for free. This period can be granted only once.

If you cancel your subscription during the evaluation period, you can use app features for free only until the end of the evaluation period.

When the free period expires, the app will automatically continue to use the extended subscription and you will be charged automatically every billing period. The charge will be automatically collected from your account by Google Play.

Standard version of Kaspersky Secure Connection

You can use the standard version or the extended version of Kaspersky Secure Connection.

When using the standard version:

• You can use a limited amount of secure traffic per day.
• You can't select the virtual server. The virtual server is selected automatically.

When the secure traffic limit is exceeded, the secure connection is terminated. The app notifies you when your secure connection is disabled. You can wait the time specified in the main app window and then re-establish a secure connection. The amount of used secure traffic displayed in the app may slightly differ from the amount actually used.

The amount of available secure traffic doesn't affect the amount of traffic available from your mobile operator. You can continue using the Internet after the secure traffic limit is exceeded, but your data won't be secured by Kaspersky Secure Connection.

You can get unlimited secure traffic by switching to the extended version of Kaspersky Secure Connection.

You can use the standard version of Kaspersky Secure Connection without connecting to My Kaspersky, but if you connect to My Kaspersky, you get more free secure traffic. Note that it may take several minutes to update your secure traffic limit after you sign in to My Kaspersky.

Extended version of Kaspersky Secure Connection

When using the standard version:

• You can use a limited amount of secure traffic per day.
• You can't select the virtual server. The virtual server is selected automatically.

When using the extended version:

• You can use an unlimited daily amount of secure traffic on 5 devices connected to one My Kaspersky account, regardless of the device platform (Android or iOS). If you purchased a subscription from Google Play store, you can use it for non-Android devises as well. On My Kaspersky, you can choose the devices, where you want to use the extended version. For details, see My Kaspersky help.
• You can select any virtual server and appear to the Internet as a visitor from any country on the list.

To use the extended version, you must purchase a subscription to Kaspersky Secure Connection. You can purchase or renew a subscription from the app using Google Play or on My Kaspersky.

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About the license

The license is a right to use the app, limited in time, and provided to you under the terms of the End User License Agreement. A unique activation code for your copy of Kaspersky Secure Connection is linked to the license.

A license entitles you to the following:

• Use of the app on one or more devices.

  The number of devices you can use the app on can be specified in the End User License Agreement.

• Use of Kaspersky Lab Technical Support.
• Other services available from Kaspersky Lab or its partners during the license term.

The scope of the services and the period of use depend on the app version.

The following app versions are available:

• Standard version. The standard version offers limited amount of secure traffic per day. You can't choose the virtual server.
• Extended version. The extended version offers an unlimited daily amount of secure traffic on 5 devices. You can choose any virtual server you want.

  The extended version is available after purchasing a subscription. The extended version is valid for a limited time. When the subscription expires, the app automatically switches to the standard version. To continue using the extended version, renew the subscription.

You can purchase or renew the subscription from the app (using the Google Play service) or on My Kaspersky.

About data provision

You can view information about the data provided to AO Kaspersky Lab using previous versions of the application:

• Kaspersky Secure Connection 1.6
• Kaspersky Secure Connection 1.5
• Kaspersky Secure Connection 1.4

The user agrees to automatically provide the information listed below in order to discover new and difficult-to-detect information security threats and their sources, as well as intrusion threats; to promptly take measures to increase the security of the information being stored and processed using the Computer; and to receive information and advertising materials about information security:

• Information about agreements accepted in the application:
  • Agreement ID
  • Agreement version ID
  • Flag indicating whether the agreement was accepted
  • Time when the flag indicating whether the agreement was accepted was modified
• Information for operation of My Kaspersky:
  • User’s email address
  • User’s password
  • Authorization context
  • Captcha identifier
  • Captcha type
  • User’s reply to captcha
  • Locale
  • One-time password for two-factor authentication
  • Unique user identifier on My Kaspersky
  • Unique device identifier on My Kaspersky
  • Unique temporary device identifier on My Kaspersky
  • Region
  • Flag indicating whether the user agrees to provide his / her e-mail address to receive personalized marketing offers
  • Flag indicating whether Privacy Statement was accepted
  • One-time password to connect the application automatically
  • Activation code
  • Application ID on My Kaspersky
  • Application ID
  • Application version
  • Application locale
  • General information about the user's device: unique device identifier on My Kaspersky, device’s network name, device type, operating system type, operating system version
  • General information about licenses used in the application: license type, current license status, service information about license, activation error, license expiration date and time, feature array
  • Device token type
  • Service ID
  • Unique ID of user-device binding on My Kaspersky
• Information about Wi-Fi networks:
  • Wi-Fi network SSID
  • SHA256 hash of the MAC address (BSSID) of the Wi-Fi access point
  • MD5 hash of the MAC address (BSSID) of the Wi-Fi access point
  • Flag indicating whether the device is plugged in
  • Flag indicating whether a DNS name is available
  • Device type
  • Product version
  • Product identifier
  • Hash of the UID and BSSID
  • Hash of the UID and SSID
  • Hash of the UID, BSSID, and SSID
  • List of available Wi-Fi access points
  • Resulting security category of the network in the product
  • Resulting publicity category of the network in the product
  • DHCP settings
  • Signal level
  • Hash sum of the local IPv4 address
  • Hash sum of the local IPv6 address
  • Flag indicating whether the user specified that the current Wi-Fi network is the user’s home Wi-Fi network
  • Captive portal URL
  • Local time when the connection was started
  • Local time when the connection was interrupted
  • Status of VPN client settings
  • Connection types supported by the access point
  • The set of authentication protocols supported by this configuration
  • The set of group ciphers supported by this configuration
  • The set of key management protocols supported by this configuration
  • The set of pairwise ciphers for WPA supported by this configuration
  • The set of security protocols supported by this configuration
  • Authentication protocol used for the WPA-EAP connection
  • Internal authentication protocol
• Information about applications installed on user’s device:
  • Production product version
  • MD5 hash of the DEX file of the installed application
  • MD5 hash of the APK file of the installed application
  • Flag indicating whether the application is in the system catalog
  • Flag indicating whether the application has Device Administrator rights
  • Flag indicating whether the application is a default SMS messenger
  • Flag indicating whether the application uses accessibility services
  • Permissions granted dynamically to the application
  • Name of the APK file that is being installed
  • Path to the APK file that is being installed
  • Package name (or bundle name) from AndroidManifest.xml
  • Application version
  • Application version from AndroidManifest.xml
  • MD5 hash sum of the DEX file of the installed application
  • MD5 hash sum of the APK file of the installed application
  • Serial number of the certificate that was used to sign the APK file
  • Issuer of the certificate that was used to sign the APK file
  • Public key used to sign the APK file
  • Hash of the certificate used to sign the APK file
  • Date when the file was signed
  • Date when the certificate was issued
  • Date when the certificate expires
  • Application verdict status
  • Method used to get the application verdict
• Information about device firmware:
  • Operating system
  • Device model
  • Build ID for displaying to the user
  • Firmware fingerprint
  • Firmware identifier
  • Product/hardware manufacturer
  • Full product name
  • Build type, for example, "user" or "eng"
  • Current development codename or the string "REL" for production builds
  • Incremental number of the build
  • Flag indicating whether the device is rooted
  • Hash of user’s device identifier
  • User identifier on My Kaspersky
• Information about the detected object:
  • MD5 hash sum of the detected object
  • Size of the detected object
  • Name of the detected object according to the Kaspersky Lab classification
  • Flags indicating the verdict status
  • Name of the detected object (file)
  • Full path to the detected file
  • Path template code
  • Identifier of the anti-virus database record on which the verdict is based
  • Database release time
  • Record type, the identifier of the anti-virus database that a record belongs to
  • Date and time of the last anti-virus database update on the user’s device
  • Information about whether the detected file is a portable executable (PE) file
  • File type code
  • File type identifier
  • SHA2-256 hash sum of the detected object
• Information about weak device settings and battery charge level:
  • Addressee (current device) ID: unique My Kaspersky account identifier, unique device identifier, identifier of the service accessed by the app, server address to which the message is sent
  • Overall product status
  • Information about weak device settings known to the product: weak setting identifier, weak setting severity level, link to the description in the knowledge base, flag indicating whether the weak setting is active now and whether it can be fixed remotely
  • Number of ignored settings
  • Device battery charge level as a percentage
  • Flag indicating whether submitting the battery charge level is turned on in the app
• Information about the application installation event:
  • Application identifier in Kaspersky Lab services
  • Product locale
  • Partner identifier for which the build was released
  • Operating system type
  • Operating system major version
  • Operating system minor version
  • Build number
  • Device type, system value of device model
  • Date and time of application first launch
  • Device identifier
  • Installation identifier
• Information about VPN installation available on the device:
  • VPN installation identifier
  • VPN license state
• Information about security news request:
  • Application identifier
  • Application version
  • Device identifier
  • User identifier
  • Product locale
  • Operating system
• Information about update request:
  • Application ID
  • Unique identifier of the application installation
  • Unique identifier of the update task launch
  • Full application version
• Information provided in redirect links:
  • Link purpose
  • Product locale
  • Product group
  • Product version
  • Operating system
  • Device identifier
  • Identifier of the service accessed by the product
  • User ID
  • My Kaspersky infrastructure accessed by the product
  • Temporary token
  • Flag indicating the type of target link
  • License ID
  • Partner name
• Information to determine Wi-Fi access point reputation:
  • Wi-Fi network SSID
  • SHA256 hash sum of the MAC address (BSSID) of the Wi-Fi access point
  • MD5 hash sum of the MAC address (BSSID) of the Wi-Fi access point
  • Authentication type
  • Encryption type
  • Hash (SHA256) of the device ID and BSSID
  • Hash (SHA256) of the device ID and SSID
  • Hash (SHA256) of the device ID, SSID, and BSSID
  • Signal quality
  • Connection types supported by the access point
  • List of available Wi-Fi access points
  • DHCP and DHCP IPv6 settings
  • Captive portal URL
  • Array of WPS parameters for WPS-enabled Wi-Fi access points
• Information to determine web-resource reputation:
  • URL address of the page with personal data removed
  • URL protocol
  • Port number
  • Product type
  • User identifier
  • Parent URL address of the page with personal data removed
• Information about certificate verification request for an external resource:
  • Website URL
  • Website IP address
  • Website certificate hash
  • Certificate type
  • Certificate contents
• Information about SHA1 hash of user’s e-mail address to check for possible data leaks
• Information about devices found in the Wi-Fi network that the device is connected to:
  • Device identifier
  • SHA-256 hash of the device (MAC + My Kaspersky user ID)
  • Device name
  • Device type
  • Device manufacturer
  • Operating system
  • Detection technology
  • Detection technology version
  • SHA256 hash of the device (MAC + My Kaspersky user ID)
  • Device name
  • Device type
  • Device manufacturer
  • Device operating system
  • Detection technology
  • Detection technology version
  • Alias device name
  • Alias type
  • Locale
  • Last 8 bytes of IP address
  • SHA256 of Wi-Fi BSSID

The user agrees to automatically provide the information listed below in order to improve software quality:

• VPN session parameters:
  • VPN session duration (in seconds)
  • VPN server virtual location
  • Product’s operation mode
  • Reason for starting VPN session
  • Incoming traffic volume
  • Outgoing traffic volume
  • Reason for session interruption
• Information about the quality of KSN services:
  • KSN service identifier
  • Statistics for successful packets
  • Statistics for unsuccessful packets
  • Statistics for packet time
  • Statistics for packet number
  • Number of connections from cache
  • Number of successful connections
  • Number of unsuccessful connections
  • Number of successful transactions
  • Number of unsuccessful transactions
  • Time distribution of successful connections
  • Time distribution of unsuccessful connections
  • Time distribution of successful transactions
  • Time distribution of unsuccessful transactions
  • Service request identifier
  • Number of service requests
  • Number of service requests from cache
  • Number of requests canceled because of network problems
  • Number of requests canceled because of inactive service
  • Number of requests canceled because of an invalid path
  • Time distribution of successful requests
  • Time distribution of canceled requests
  • Time distribution of requests that timed out
  • Time histogram
• Information about application overlapping:
  • Date of overlap
  • Overlapping application information: application package name, APK file name, path to APK file without file name, classes.dex file MD5 hash, APK file MD5 hash
  • Overlapped application information: application package name (for the overlapped application: if the advertisement is shown on an empty desktop, the value should be "launcher"), APK file name, path to APK file without file name, classes.dex file MD5 hash, APK file MD5 hash
  • Width of the overlapping view
  • Height of the overlapping view
  • Width of the device screen
  • Height of the device screen

To improve software quality and assess the effectiveness of adaptive scenarios, the user agrees to automatically provide the information listed below:

• Result of VPN adaptive scenario:
  • Adaptive scenario identifier
  • Action to perform when adaptive scenario is activated
  • User’s action
  • VPN server virtual location
  • Product’s operation mode
  • Trigger for the adaptive scenario
  • SHA256 hash of the VPN installation identifier and the trigger
• Result of action performed on a weak setting:
  • Identifier of the weak setting on which an action is performed
  • Action performed on a detected weak setting
  • Rights of the user performing the action on a weak setting
  • Type of scan task that detected a weak setting
  • Task result (number)
• Information about devices found in the Wi-Fi network:
  • MAC address prefix of the device (first 5 bytes)
  • Device operating system
  • Device type
  • Number of characters in the device name
  • Manufacturer of the device
  • Data of intercepted DHCP package settings
• Information about operation of the component that detects whether the user might be interested in Kaspersky Safe Kids product:
  • Date and time when the verdict was provided
  • Current verdict value
  • Date and time of the start of receipt of statistical data
  • Date and time of the end of receipt of statistical data
  • Aggregated information about the user:
    • User name in the operating system
    • Hash (CRC64) of the software installation identifier
    • Default keyboard layout
  • Information about browsing history:
    • Date and time of website visit
    • Website category according to the Kaspersky Lab classification
    • Website title
    • URL address of the page with personal data removed
  • Information about search queries:
    • Date and time when the query was made
    • Category of search query according to the Kaspersky Lab's classification
    • Search query text
  • Information about installed and active apps:
    • Event date and time
    • Type of app event
    • Time of app use
    • Unique process identifier
    • App name (package name)
    • App category according to the Kaspersky Lab classification
    • MD5 hash of application file
    • PEGI or ESRB app category
    • Minimum allowed age for using age-restricted apps
  • Information about the location of the device:
    • Country identifier
    • City identifier
    • Identifier of the OS language
  • Child detection component version
  • Hash (CRC64) of the device MD5 identifier
  • Information about the user's time zone

The user agrees to automatically provide the following information to generate the most suitable informational and advertising offers:

• Information about security news request:
  • Application identifier
  • Application version
  • Device identifier
  • User identifier
  • Product locale
  • Operating system

To provide application functionality according to purchased license or subscription, you agree to submit the following data:

• Information about purchase receipt:
  • SKU
  • Date and time of the purchase
  • Product package name
  • Receipt name
  • Purchase token
  • Digital signature of the purchase
  • Status of the purchase

For all of the purposes listed above, the User agrees to automatically provide the information listed below:

• Information about installation:
  • Product version
  • Device ID
  • Installation ID
  • Product type
• Information about the operating system:
  • Operating system type
  • Operating system major version
  • Operating system minor version
  • Build number
  • Processor type

The Rightholder may use the received data to generate reports on information security risks.

Kaspersky Lab protects any received information as prescribed by law and the applicable rules of Kaspersky Lab. Information is transmitted over encrypted communication channels.

During use of the Software, the following data will be sent to AppsFlyer automatically and on a regular basis in order to achieve the declared purpose:

• User’s computer information: device brand, model, type, factory image name, platform extension, country code, language, currency code; OS SDK version, CPU architecture, CPU ABI architecture, device display, battery charge type, battery level.
• Sensors data: accelerometer, magnetometer; information about the network type connection, service provider, mobile operator.
• Name and version of the installed software, Google install referrer, a flag whether uninstall tracking is enabled, GCM token.
• Date, time and name of the event about which data is sent, time between launches, event parameter, event counter, unique AppsFlyer transaction ID.
• Information about Advertiser ID: Advertiser ID, a flag indicating a way Advertising ID is collected, a flag indicating whether Advertiser ID is enabled.
• Information about the AppsFlyer used in the software: AppsFlyer key, AppsFlyer events API version, presence of other AppsFlyer SDKs, unique AppsFlyer installation ID, AppsFlyer SDK version, a flag indicating whether AppsFlyer was pre-installed on the device, GCD conversion data timing.

Data is forwarded to AppsFlyer over a secure channel. Information about how data is processed in AppsFlyer is published at: https://www.appsflyer.com/privacy-policy/.

During use of the Software, the following data will be sent to BigQuery automatically and on a regular basis in order to achieve the declared purpose:

• Information about Software installed on the Computer:
  • Software version
  • Name of the store where the application was obtained
  • Timestamp of the first launch of the software
  • Package name and version
  • Pseudonymous app-instance identifier
  • Application ID in Firebase services
  • Application platform and ID
• Information about the use of the Software:
  • Event type and value
• Information about the User’s computer where the Software is installed:
  • Computer brand, category, model
  • Information about the language (locale) of the operating system
• Information about the User:
  • Country of residence
  • Campaign and name of channel that attracted the User
• Advertising ID

Data is forwarded to BigQuery over a secure channel. Information about how data is processed in BigQuery is published at: https://cloud.google.com/terms/data-processing-terms.

In order to increase the quality of the software and analyze user satisfaction, you agree to automatically provide the following information to Google Analytics:

• Application version, application name in Google service, and application ID in Google service
• Unique ID of the instance of application installation on the computer and information about the language (locale) of the device
• Computer screen resolution
• Name of the computer window or dialog that is active when data is submitted
• Time stamps of the start and end of the period during which the selected window or dialog was active
• Duration of the session during which the window was active
• Processor type
• Version of the protocol used to submit data to Google Analytics service
• ID of the event about which data is submitted
• IDs of application operations and the result of such operations
• User’s unique ID in Google services
• Name of the internal time variable
• Time zone

To improve software quality and analyze the target audience, you agree to automatically provide the following depersonalized and aggregated information to the Firebase service:

• Information about Software installed on the Computer: instance ID, version, name of the store where the application was obtained, timestamp of the first launch of the Software, app foreground or background state, app package name, a pseudonymous app-instance identifier, network, and the following corresponding information: response codes, payload size in bytes, response times, duration times for automated traces.
• Information about the use of the Software: event type and value.
• Information about the Users’ Computer where the Software is installed: Computer brand, category, model and orientation, RAM and disk size, version and language (locale) of the operating system; information about whether the application was first opened in the last 7 days or more than 7 days ago.
• Carrier, radio/network information, IP address, geography, locale/language, signal strength, jailbroken or rooted status of device, battery level and battery-charging state.
• Advertising ID, Android ID.
• Information about the User: User’s age category and gender, country of residence, and list of interests.

To improve application performance, you agree to submit the following data to Crashlytics service automatically:

• Information about an abnormal termination (crash) of the Software: unique event identifier, date and time of the Software installation and event, identifier indicating the screen orientation, text of the error message, flag indicating whether the Software was running in the background, battery level, and battery discharge rate; if a fatal signal was raised, its name and integer code, a list of app screens that led to the event, a list of flags indicating the state of the app.
• Information about the Software installed on the Computer: the Software bundle identifier and the full version number of the Software, the uint64 instruction pointer of every frame of every currently running thread, time of the app launch, percentage of successful network requests, network delay, time that the app spent in background, execution time of functions or arbitrary sections of code, which are characterized by a string identifier or a numeric index.
• For each binary image loaded into the application: its name, UUID, byte size, and the uint64 base address at which it was loaded into RAM.
• Information about the Computer: OS and version, Computer model, CPU architecture, total RAM and amount currently used, total disk space and amount currently used, flag indicating whether the Computer is rooted.
• If available in the runtime, the plain-text method or function name containing each instruction pointer, the uint64 value of each register on the CPU, а Boolean indicating whether the device's proximity sensor was triggered.
• Name and version of the operating system.
• Android ID and Android Advertising ID.

Data is sent to AppsFlyer, Google Analytics, Firebase and Crashlytics services over an encrypted channel.

Access to the information and protection of the information are governed by the corresponding terms of use of the AppsFlyer, Google Analytics, Firebase, and Crashlytics services.

To provide the core functionality of the Software, the following data will be sent to Firebase Cloud Messaging automatically and regularly:

• Unique installation ID (Instance ID)
• Sender identifier (for sending messages)
• Application version (version code)
• Application build number
• Application version code
• Application package name
• OS version
• Version Google Play Services
• Version code Google Play Services
• Application ID
• Application ID in Firebase services
• Protocol version

The Rightholder uses the Firebase Cloud Messaging service only for the delivery of messages in accordance with the specifications/documentations of Google Inc. for Firebase Cloud Messaging.

For the purpose of verifying the legality of your use of the Information Systems of Third Parties during your use of the software, you agree to automatically provide the information listed below to the AnchorFree Inc:

• Authorization tokens to connect software to provider infrastructure services
• Temporary authorization data to start the VPN session
• Unique pc software installation identifier
• Unique account identifiers to record the VPN traffic in the provider's system
• User device type
• Types of network protocols used for the VPN
• Information about the geographic location of the VPN server

To support two-step verification on My Kaspersky, you need to provide a security code sent to your device in an SMS message.

To ensure the security of your My Kaspersky account, you need to provide the CAPTCHA characters.

Compliance with European Union law

When distributed in the European Union, Kaspersky Secure Connection complies with the terms of the General Data Protection Regulation (GDPR).

When you accept the End User License Agreement and Privacy Policy, you confirm that you are of the required age to install Kaspersky Secure Connection within the European Union. After Kaspersky Secure Connection is installed, you will be offered to read and accept the terms and conditions required for initial setup and use of Kaspersky Secure Connection.

You will also be asked to accept the following statements:

• Statement Regarding Data Processing for Marketing Purposes which allows Kaspersky Lab to offer you additional benefits
• Kaspersky Security Network Statement which allows to improve operational protection and essential functionality of the app

If you choose to accept these statements, you can still revoke your acceptance in the application settings at any time.

View, and accept or decline the additional terms and conditions

According to the terms of the GDPR, you have the right to remove all your personal data submitted by the current installation of the app from Kaspersky Lab. To remove all your personal data submitted by the current installation of the app from Kaspersky Lab, contact Technical Support and provide your device and installation IDs.

View your device and installation ID's

Using secure connection

Turning on secure connection

To turn on a secure connection:

1. Open Kaspersky Secure Connection.
2. Tap Turn on.

A secure connection will be established. The secure connection state may change as the app operates.

Viewing the secure connection state and available traffic

You can view the secure connection state and make sure that your data is transferred securely.

In the standard version, you can also view the amount of secure traffic available for today. In the extended version, the app doesn't display traffic usage because you have an unlimited amount of secure traffic.

The amount of available secure traffic doesn't affect the amount of traffic available from your mobile operator. You can continue using the Internet after the secure traffic limit is exceeded, but your data won't be secured by Kaspersky Secure Connection.

To view the secure connection state and available secure traffic, do one of the following:

• Open the main app window.

  The amount of used and available secure traffic is displayed in the lower part of the screen.

• Open the notification panel on the device.

  The amount of used and available secure traffic is displayed in the notification. The following icons are used to indicate the connection state:

  – a secure connection is turned on.

  – a secure connection is turned off.

  – trying to turn on a secure connection.

Using the extended version of Kaspersky Secure Connection

The extended version of Kaspersky Secure Connection provides you with a wider range of functionalities, including an unlimited daily amount of secure traffic and the ability to select the virtual server in the country you want.

To use the extended version of Kaspersky Secure Connection, you need a subscription. A subscription can be purchased from Google Play store.

If you previously purchased a subscription, you can restore it when you install Kaspersky Secure Connection on a new device or reinstall it on an existing device.

Switching to the extended version of Kaspersky Secure Connection

You can use your My Kaspersky account to switch to the extended version of Kaspersky Secure Connection. In this case, your extended version subscription is associated with your My Kaspersky account.

If you do not have a My Kaspersky account, there is no need to create it right away. You can switch to the extended version of Kaspersky Secure Connection, without having a My Kaspersky account, directly from the app. You can associate your extended version subscription with your My Kaspersky account later, if you want.

To switch to the extended version:

1. Open Kaspersky Secure Connection.
2. In the lower part of the screen, tap Get more traffic.
3. Select a monthly or annual subscription. Monthly subscription includes autorenewal.

   The Google Play store screen opens in the app.

4. Confirm the purchase.

   The subscription details will be updated on all of your devices that use Kaspersky Secure Connection and on My Kaspersky.

You can view subscription details in the app in your account info section.

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Disabling the extended version of Kaspersky Secure Connection on a device

The extended version of Kaspersky Secure Connection has a licensing limitation for the number of devices that it can be installed on. When you reach this limit, you cannot use the extended version of Kaspersky Secure Connection on new devices.

However, you can disable the extended version of Kaspersky Secure Connection on some devices,and then enable it on other devices.

When you disable the extended version of Kaspersky Secure Connection on a device, Kaspersky Secure Connection switches to the standard mode.

If your subscription to the extended version of Kaspersky Secure Connection is associated with your My Kaspersky account, you can disable the extended version only via My Kaspersky. For details on how to disable the extended version of Kaspersky Secure Connection via My Kaspersky, refer to My Kaspersky documentation.

If your subscription to the extended version of Kaspersky Secure Connection is not associated with your My Kaspersky account, you can disable the extended version only from Kaspersky Secure Connection, as outlined in the instructions below.

To disable the extended version of Kaspersky Secure Connection:

1. Open Kaspersky Secure Connection.
2. In the lower part of the licenses screen, tap Disable subscription for this device.
3. Confirm disabling of the subscription for the device.

   Now, the standard version of Kaspersky Secure Connection is used on the device. You can use your subscription to the extended version for your other devices.

Associating a subscription with a My Kaspersky account

If you purchased a subscription to the extended version of Kaspersky Secure Connection while not signed in to your My Kaspersky account or when you did not have a My Kaspersky account, your subscription is considered as "anonymous". An anonymous subscription is associated with your Google Play store account, but not with your My Kaspersky account. You can associate your anonymous subscription with your My Kaspersky account at any time.

After you sign up to My Kaspersky on the device with the extended version of Kaspersky Secure Connection, your subscription is automatically associated with your My Kaspersky account. After that, you can manage and restore your subscription by using My Kaspersky. All of the devices that use this subscription will be associated with your My Kaspersky account.

When you restore an anonymous subscription from Kaspersky Secure Connection while being logged to your My Kaspersky account, your subscription is automatically associated with your My Kaspersky account as well. All devices that use this subscription will be automatically connected to it.

If you have both an anonymous subscription, and a subscription already associated with your My Kaspersky account, and you log in to your My Kaspersky account from a device with the anonymous subscription, that device will switch to your non-anonymous subscription. However, your anonymous subscription is still available for other devices.

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Restoring the extended version of Kaspersky Secure Connection

If you previously purchased a subscription to the extended version of Kaspersky Secure Connection, you can restore it when Kaspersky Secure Connection is installed on a new device or reinstalled on an existing device.

If you have a My Kaspersky account, your subscription is associated with your account. Sign in to your My Kaspersky account before restoring your subscription.

If you do not have a My Kaspersky account, your subscription is associated with your Google Play store account. You can restore your last purchase in Google Play store for the device with Android operation system. If you purchased your subscription from other channel, it can only be restored on Android by using My Kaspersky.

To restore a subscription to the extended version of Kaspersky Secure Connection:

1. Open Kaspersky Secure Connection.
2. In the lower part of the screen with licenses, tap Restore purchase.

   The application checks your purchase in Google Play store and, if the purchase is verified, the extended version of Kaspersky Secure Connection is enabled.

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Configuring Adaptive Security

About Adaptive Security technology

Adaptive Security technology offers to turn on a secure connection when you connect to the Internet via an unsecured Wi-Fi network or open websites and apps where you can enter confidential data.

For example, when you open a website from the Banks category, the app prompts you to turn on a secure connection, so you can perform financial operations safely.

You can configure rules to automatically activate a secure connection for networks, websites, and apps that you use often.

You must turn on accessibility for Kaspersky Secure Connection to use this functionality.

How to turn on accessibility

If there is no Internet connection in an unsecured Wi-Fi network, a secure connection will not be turned on automatically or the app will not offer to turn on a secure connection. The app will notify you that there is no Internet connection in the unsecured Wi-Fi network.

Secure connection for a specific app

You must turn on accessibility for Kaspersky Secure Connection to use this functionality.

To configure automatic activation of a secure connection for a specific app:

1. Open Kaspersky Secure Connection.
2. Tap .
3. Make sure that the Secure the connection automatically using Adaptive Security rules switch is turned on.
4. Tap Apps.
5. Select an app from the list of apps installed on the device.
6. Select When opening the app and specify which action the application must take when you open this app:
   • Secure the connection. Kaspersky Secure Connection turns on a secure connection when you open this app.
   • Ask. Kaspersky Secure Connection displays a notification and prompts you to turn on a secure connection when you open this app.
   • Do nothing. Kaspersky Secure Connection does not turn on a secure connection when you open this app.
7. Tap Apply.
8. Tap Virtual server and select the virtual server that you want to use, when opening this app.

Secure connection for a specific website

We recommend that you secure the connection when opening websites where you may enter personal data. Otherwise, your data may be exposed to cybercriminals.

You must turn on accessibility for Kaspersky Secure Connection to use this functionality.

To configure automatic activation of a secure connection for a specific website:

1. Open Kaspersky Secure Connection.
2. Tap .

   Make sure that the Secure the connection automatically using Adaptive Security rules switch is turned on.

3. Tap Websites.
4. To add a website, tap .

   The Add website screen opens.

5. In the web address field, enter the website address and tap OK.
6. Tap When opening the website and specify which action the application must take when you visit this website:
   • Secure the connection. The app turns on a secure connection when you open this website. For example, you can configure automatic activation of secure connection when you visit your bank's website.
   • Ask. The app displays a notification and prompts you to turn on a secure connection when you visit this website.
   • Do nothing. The app does not turn on a secure connection when you visit this website.
7. Tap Apply.
8. Tap Virtual server and select the virtual server that you want to use when visiting this website.
9. Tap Save.

Secure connection for a specific website category

We recommend that you secure the connection when opening websites where you may enter personal data. Otherwise, your data may be exposed to cybercriminals. For example, you can specify that a secure connection must be activated when you visit payment system websites or social network websites.

You must turn on accessibility for Kaspersky Secure Connection to use this functionality.

To configure automatic activation of a secure connection for a specific website category:

1. Open Kaspersky Secure Connection.
2. Tap .
3. Make sure that the Secure the connection automatically using Adaptive Security rules switch is turned on.
4. Tap Website categories.
5. Select the website category:
   • Banks.
   • Payment systems.
   • Online stores.
   • Social networks.
6. Select the action that the app must take when you visit websites in the selected category:
   • Secure the connection. The app turns on a secure connection when you visit websites in this category.
   • Ask. The app displays a notification and prompts you to turn on a secure connection when you visit websites in this category.
   • Do nothing. The app does not turn on a secure connection when you visit websites in this category.
7. Tap Apply.

Secure connection for unsecured Wi-Fi networks

Kaspersky Secure Connection evaluates the security status of a Wi-Fi network. You can set up the app to turn on secure connection for the Wi-Fi networks that are considered to be unsecured.

To configure automatic turning on of a secure connection for unsecured Wi-Fi networks:

1. Open Kaspersky Secure Connection.
2. Tap .
3. Make sure that the Secure the connection automatically using Adaptive Security rules switch is turned on.
4. Tap For unsecured Wi-Fi networks and select one of the following options:
   • Ask. The app displays a notification and prompts you to turn on a secure connection when you are connecting to an unsecured Wi-Fi network.
   • Secure the connection. The app turns on a secure connection when you are connecting to an unsecured Wi-Fi network.
   • Do nothing. The app does not display a notification and does not turn on a secure connection when you are connecting to an unsecured Wi-Fi network.
5. Tap Apply.

Secure connection for known Wi-Fi networks

If you regularly connect your device to a specific Wi-Fi network, you can preconfigure secure connection settings for that network.

To configure automatic activation of a secure connection for known Wi-Fi networks:

1. Open Kaspersky Secure Connection.
2. Tap .
3. Make sure that the Secure the connection automatically using Adaptive Security rules switch is turned on.
4. Tap For known Wi-Fi networks.

   A list of known Wi-Fi networks is displayed. If there are no known Wi-Fi networks, the list is empty.

5. Select the Wi-Fi network for which you want to configure secure connection settings.
6. Select an action for this network:
   • Use settings specified for unsecured networks. When you connect your device to this Wi-Fi network, the application uses the settings specified for unsecured Wi-Fi networks. This applies to known networks that are unsecured. If the network is secure, the app does nothing.
   • Secure the connection. When you connect your device to this Wi-Fi network, the application turns on a secure connection.
   • Do nothing. When you connect your device to this Wi-Fi network, the application does not turn on a secure connection.
7. Tap Apply.

Choosing the virtual server

About the virtual server

The virtual server defines your virtual location in the selected country. You select virtual server when enabling a secure connection. When you visit a website or open an app, you appear to be located in the selected country for these websites and apps.

If you want to appear to the Internet as a visitor from a different country, you can change the country specified in the virtual server settings.

You can select a specific country for visiting online shops or social networks, or configure a secure connection for a specific website or app. The secure connection settings for websites take priority over the settings specified for website categories.

If you are using the standard version, you can't select the virtual server. The virtual server is always selected automatically.

Changing the virtual server

To change the virtual server:

1. Open Kaspersky Secure Connection.
2. Tap Virtual server.
3. Select the location of the virtual server.

If you want the app to select the optimal location, select the Auto option.

If you are using the standard version, you can't select the virtual server. The virtual server is always selected automatically.

Configuring change of the virtual server

When you switch between apps, websites or website categories with different virtual server settings, you can configure which server Kaspersky Secure Connection uses - the current one, or the one specified for the app or website you are opening now.

You can configure the change of the virtual server if you are using the extended version.

To configure the change of the virtual server:

1. Open Kaspersky Secure Connection.
2. Tap .
3. Make sure that the Secure the connection automatically using Adaptive Security rules switch is turned on.
4. Tap If the current virtual server differs from the one specified for a website or an app you are opening.
5. Specify which action Kaspersky Secure Connection takes if you switch between apps, websites or website categories for which different virtual servers are configured:
   • Change virtual server. The app changes your virtual location based on which location you specified for the app or website you are opening now.
   • Don't change virtual server. The app does not change your virtual location. You continue using the current virtual server.
   • Ask. The app shows a notification where you can specify whether or not to change your virtual location.

     If you choose not to change the virtual server for the specified website or app, the app will not ask to change the server for this website or app for the next 6 hours.

Viewing the statistics of secure traffic use on My Kaspersky

You can view the statistics of secure traffic use on My Kaspersky.

To view the statistics:

1. Sign in to My Kaspersky.
2. Go to the Devices section.
3. In the Devices section, select the device on which Kaspersky Secure Connection is installed.
4. Click the Statistics button in the app panel.

The secure connection usage report for the current day is displayed. The connection time and virtual server are also displayed under the report.

Restrictions for the use of secure connection

It is prohibited to use Kaspersky Secure Connection for the following purposes:

• For any purpose that violates any applicable local, national or international legislation or regulation of the country in which the VPN server is located or in which the application is used.
• For the purpose of inflicting harm or attempting to inflict harm on minors by using any means.
• For the purpose of improperly using the application and intentionally deploying malicious computer software or any other similar code fragments that are malicious and/or inflict technological damage.
• For the purpose of reverse engineering, decompiling, disassembly, modification, interpretation, or any attempts to reveal the source code of the application or to create derivative operations.
• For the purpose of obtaining unauthorized access, interfering with or inflicting damage on the application. Any such violation will be reported to the appropriate authorized executive agencies, and we will assist such agencies in revealing your identity. If such a violation occurs, your rights to use the application will be immediately terminated.
• For the purpose of uploading, publishing, emailing or otherwise transferring any content aimed at provoking behavior that is unlawful, dangerous, threatening, violent, intended for harassment, dishonest, demeaning, immoral, indecent, defamatory, encroaching on the sanctity of privacy, malicious or racist, instigating ethnic or other conflicts, or any content that is likely to provoke such behavior.
• For the purpose of pretending to be any other person or legal entity or to otherwise distort your personal identity or association with a legal entity in cases where such identification is required or is stipulated by applicable legislation.
• For the purpose of falsifying or manipulating means of identification in order to conceal the original source of any content transmitted over VPN systems.
• For the purpose of uploading, publishing, emailing or otherwise transferring any content that infringes on any party's rights to any patent, trademark, trade secret, copyright, or other intellectual property.
• For the purpose of uploading, publishing, emailing or otherwise transferring any unwanted or unauthorized announcements or advertising materials, such as "junk mail", "spam", "chain letters", or "pyramid schemes".
• For the purpose of interfering with or incapacitating VPN systems and/or VPN servers and/or VPN networks, or violating any of the requirements, procedures, policies, or rules of networks connected to VPN systems.
• For the purpose of collecting and storing personal data of other users without their knowledge.
• For the purpose of distributing information that incites unlawful activity, or that promotes the infliction of physical damage or injury to any group of people or individuals, or that promotes any act of violence against animals.

Kaspersky Lab is not a provider of VPN (Virtual Private Network) services. If access to specific websites or services is limited in the VPN service provider's region, you will not be able to access these websites and services through the Kaspersky Secure Connection feature.

Using My Kaspersky

About My Kaspersky

My Kaspersky is an online hub for the following tasks:

• Remotely managing supported Kaspersky Lab applications on your devices.
• Downloading installation packages for Kaspersky Lab applications.
• Buying and renewing licenses for Kaspersky Lab applications.
• Contacting Technical Support.

You can sign in to My Kaspersky by any of the following methods:

• Using credentials associated with other Kaspersky Lab resources.
• Creating a new account (on My Kaspersky or directly from compatible applications).
• Using your Facebook credentials.

You have to connect your devices to My Kaspersky in order to start using My Kaspersky.

Detailed information on using the portal is available in the My Kaspersky help.

About My Kaspersky account

A My Kaspersky account is required to sign in to and use My Kaspersky as well as to use certain Kaspersky Lab applications.

If you do not have a My Kaspersky account yet, you can create one on My Kaspersky or directly from compatible applications. You can also use your other Kaspersky Lab accounts to sign in.

When creating a My Kaspersky account, you have to specify a valid email address and set a password. The password must contain at least 8 characters, including at least one number, one uppercase Latin letter, and one lowercase Latin letter. Blank spaces are not allowed.

If the password is too weak or common, you must make it stronger in order to continue the sign-up process.

After your account is created, you will receive an email message containing a link to activate your account.

Activate your account by clicking the link in the email message.

About two-step verification

Two-step verification may be unavailable in your region. For more details, see the My Kaspersky help.

Two-step verification prevents bad guys from signing in to your My Kaspersky account even if they know your password. To verify your identity, we also send a unique security code to you via SMS. We use the phone number you save on My Kaspersky. This means that both your password and your phone are needed to sign in to your account.

You can turn on two-step verification on My Kaspersky. If you change your phone number, you can update it on My Kaspersky. If you are already signed in to your account on a device, nothing will change for you. For detailed instructions, see the My Kaspersky help.

The security code sent to your phone number in an SMS message is valid for a short period. If it expires, request another security code.

If you haven't received an SMS message with a security code

Contact Technical Support

How to get technical support

If you cannot find a solution to your issue in the application documentation or in any of the sources of information about the application, we recommend that you contact Technical Support. Technical Support specialists will answer all your questions about installing and using the application.

Before contacting Technical Support, please read the support rules.

You can contact Technical Support in one of the following ways:

• By calling Technical Support by phone
• By sending a request to Technical Support from My Kaspersky

Technical support is available only to users who have purchased a license for the application. No technical support is provided to users of free versions.

Get technical support by phone

You can call Technical Support specialists from most regions worldwide. You can find information about how to obtain technical support in your region and contact information for Technical Support on the Kaspersky Lab Technical Support website.

Before contacting Technical Support, please read the support rules.

Get technical support on My Kaspersky

My Kaspersky is a one-stop online resource for managing the protection of your devices and activation codes for Kaspersky Lab applications and for requesting technical support.

To access My Kaspersky, you must have an account. Register by entering your email address and creating a password.

You can receive technical support via My Kaspersky in the following ways:

• Send email requests to Technical Support.
• Contact Technical Support without using email.
• Track the status of your requests in real time.

You can also view a complete history of your technical support requests.

Email request to Technical Support

When sending a request to Technical Support by email, specify the following information:

• Message subject
• Application name and version number
• Operating system name and version number
• Problem description

The answer from Technical Support to your question is sent to your My Kaspersky account and to the email address that you indicated when registering your account.

Known issues

While using the app, consider the specific features of your device and follow the guidelines in the documentation for your device.

Kaspersky Secure Connection has the following known issues:

• In some cases, the amount of used secure traffic displayed in the app may differ from the amount of secure traffic you actually used. This may happen when you use a high-bandwidth connection.
• If you use the standard version of Kaspersky Secure Connection and sign in to My Kaspersky, extra secure traffic is added to the standard amount. However, the app may display less secure traffic than you have actually used, and the amount you have used may exceed both the standard limit and the new limit after signing in. As a result, you may get a notification that the traffic limit has been reached even right after more secure traffic is added to your standard amount.
• When the app changes the virtual server, the secure connection may be briefly interrupted. Transmitted data is not protected until the secure connection is reestablished.
• After you purchase the extended version of Kaspersky Secure Connection, in rare instances there may be a delay of several minutes before the app switches to the extended version.
• If your device changes the network when connecting to the Internet, the secure connection may be briefly interrupted. Transmitted data is not protected until the secure connection is reestablished.
• If your device is acting as a hotspot and the Internet connection is secured, other devices connected to your hotspot will not be able to establish an Internet connection. To provide an Internet connection for another device, turn off the secure connection on your device.
• Changing the virtual server when visiting websites of banks, payment systems, booking websites, social networks, chats, and email websites could possibly trigger anti-fraud systems (systems intended for analyzing online financial transactions for signs of fraudulent activity).
• The VPN can be only used by one app at a time. If there is another app using the VPN on your device, you must turn off the VPN for this app before turning on a secure connection in Kaspersky Secure Connection.
• On Android 6, if your device has power saving mode on, a secure connection cannot be established.
• On some devices, such as Xiaomi, Meizu, or ASUS, after the device is restarted, the app does not reestablish the secure connection if it was active before restart. To enable automatic secure connection on restart of the device, grant Run at startup permission for Kaspersky Secure Connection in the device settings.
• On Android 7, the app may restart when Google Play services are updated. In this case, the secure connection may be interrupted for several minutes. Transmitted data is not protected until the secure connection is reestablished. The app can't notify you about the restart.
• In rare cases, it may take some time to activate your subscription. To finish the activation process successfully, make sure the device is connected to the Internet and do not sign out of your My Kaspersky account.
• On Android 9 or later, the app requests permission to access your device’s location to find information about the Wi-Fi network (SSID and BSSID). The app uses this data to check Wi-Fi networks and turn on VPN. The app does not use the received data to track the device's location.

  Without permission to access location, Secure Connection will work not as intended.

  To give the app access to the device's location, ensure that the use of location for your device is turned on and then grant access to location – particularly for Kaspersky Secure Connection. On some devices, you need to grant permissions manually.

  How to turn on location for your device

  1. Open your device's Settings app.
  2. Tap Location.

     The name of the section may vary depending on the device model and Android version (for example, Security & location).

  3. Turn the switch to the ON position.

  How to grant access to location for Kaspersky Secure Connection

  1. Open your device's Settings app.
  2. Tap Apps.

     The name of the section for managing apps may vary depending on the device model and operating system (for example, Apps & notifications).

  3. In the list of apps, find Kaspersky Secure Connection and tap it.
  4. In the Permissions section, turn the Location switch to the ON position.
• The Internet connection speed may be reduced by more than 50 percent with Kaspersky Secure Connection running. We cannot guarantee the minimum speed of the Internet connection.
• During data cloning between devices, Kaspersky Secure Connection may work incorrectly on both devices. To solve this problem, we recommend reinstalling the app or clearing the app data.

If you cannot connect to a certain website or web service using a VPN

Some websites and web services deny access when you try to connect to them through a VPN. Websites and web services may deny VPN access for the following reasons:

• Website owners want the licensed content they publish to only be available for a certain country, since there are different offers and prices for different countries.
• Website owners want the website to only be visited from a certain region. For example, a lottery is drawn only for a certain country, so access from other regions is forbidden.

• There are web services that, for legal reasons, are only available in a particular region (for example, some media services providers or news broadcasters). These web services resist anonymizers and are not available when you use a VPN (or another anonymizer) to reach them.
• These web services not only determine the location of the client, but also determine if the client uses an anonymizer. If an attempt to access the web service via an anonymizer is detected, access to the web service is blocked.
• If you cannot access a certain website or web service by using a VPN, we recommend contacting Kaspersky Lab Technical Support. Report the web service that is unavailable and from which location. Kaspersky Lab will do our best to resolve the issue.

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VPN unavailability in certain regions

In some regions, using a VPN is legally regulated. Currently, these countries are:

• Republic of Belarus
• Oman
• Pakistan
• Qatar
• Iran
• Saudi Arabia
• China

Please do not use the application in these regions, because it may violate local laws. Kaspersky Lab does its best to prevent the purchase of an application license in these regions.

If you accidentally purchased the application license in one of the above-listed regions, you are highly recommended to do one of the following:

• Cancel your subscription. For details, refer to the Managing subscriptions section.
• Contact Kaspersky Lab Technical Support to find a solution to your issue.

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Sources of information about the app

The Kaspersky Secure Connection page on the Kaspersky Lab website

On this page, you can view general information about the app, its functions and features.

Kaspersky Secure Connection page contains a link to the online store. There you can purchase the app or renew your license.

Discussing Kaspersky Lab applications on the Forum

If your question does not require an immediate answer, you can discuss it with Kaspersky Lab experts and other users on our forum.

On the forum you can view existing topics, leave your comments, and create new discussion topics.

Glossary

Activating the app

The process by which a license takes effect, allowing you to use the full functionality of the application until the license expires.

Activation code

A code that you receive when purchasing a license for Kaspersky Secure Connection. This code is required for activation of the application.

The activation code is a unique sequence of twenty letters and numbers in the format xxxxx-xxxxx-xxxxx-xxxxx.

Kaspersky Security Network (KSN)

An infrastructure of cloud services that provides access to the Kaspersky Lab database with constantly updated information about the reputation of files, web resources, and software. Kaspersky Security Network ensures faster responses by Kaspersky Lab applications to threats, improves the performance of some protection components, and reduces the likelihood of false positives.

License

A time-limited right to use the app, granted under the End User License Agreement.

License term

A time period during which you have access to the application features and rights to use additional services. The services you can use depend on the type of the license.

Secure connection

An encrypted connection that is established by Kaspersky Secure Connection via a virtual server located in the country you specify.

Virtual server

Your virtual location that you can select when enabling a secure connection.

Legal

AO Kaspersky Lab

Kaspersky Lab is a world-renowned vendor of systems protecting computers against digital threats, including viruses and other malware, unsolicited email (spam), and network and hacking attacks.

In 2008, Kaspersky Lab was rated among the world’s top four leading vendors of information security software solutions for end users (IDC Worldwide Endpoint Security Revenue by Vendor). Kaspersky Lab is the preferred vendor of computer protection systems for home users in Russia (IDC Endpoint Tracker 2014).

Kaspersky Lab was founded in Russia in 1997. It has since grown into an international group of companies with 38 offices in 33 countries. The company employs more than 3,000 skilled professionals.

Products. Kaspersky Lab products provide protection for all systems, from home computers to large corporate networks.

The personal product range includes security applications for desktop, laptop, and tablet computers, smartphones and other mobile devices.

The company offers protection and control solutions and technologies for workstations and mobile devices, virtual machines, file and web servers, mail gateways, and firewalls. The company's portfolio also features specialized products providing protection against DDoS attacks, protection for industrial control systems, and prevention of financial fraud. Used in conjunction with centralized management tools, these solutions ensure effective automated protection for companies and organizations of any size against computer threats. Kaspersky Lab products are certified by major test laboratories, compatible with software from diverse vendors, and optimized to run on many hardware platforms.

Kaspersky Lab virus analysts work around the clock. Every day they uncover hundreds of thousands of new computer threats, create tools to detect and disinfect them, and include their signatures in databases used by Kaspersky Lab applications.

Technologies. Many technologies that are now part and parcel of modern anti-virus tools were originally developed by Kaspersky Lab. It is no coincidence that many other developers use the Kaspersky Anti-Virus engine in their products, including: Alcatel-Lucent, Alt-N, Asus, BAE Systems, Blue Coat, Check Point, Cisco Meraki, Clearswift, D-Link, Facebook, General Dynamics, H3C, Juniper Networks, Lenovo, Microsoft, NETGEAR, Openwave Messaging, Parallels, Qualcomm, Samsung, Stormshield, Toshiba, Trustwave, Vertu, and ZyXEL. Many of the company’s innovative technologies are patented.

Achievements. Over the years, Kaspersky Lab has won hundreds of awards for its services in combating computer threats. Following tests and research conducted by the reputed Austrian test laboratory AV-Comparatives in 2014, Kaspersky Lab ranked among the top two vendors by the number of Advanced+ certificates earned and was ultimately awarded the Top Rated certificate. But Kaspersky Lab's main achievement is the loyalty of its users worldwide. The company’s products and technologies protect more than 400 million users, and its corporate clients number more than 270,000.

Information about third-party code

Information about third-party code is contained in the About section in the app menu.

Trademark notices

Registered trademarks and service marks are the property of their respective owners.

App Store, Apple, and macOS are trademarks of Apple Inc., registered in the U.S. and other countries.

IOS is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

Android, Firebase, Google, Google Analytics, Google Play are trademarks of Google, Inc.

Intel, Atom are trademarks of Intel Corporation in the U.S. and/or other countries.

Microsoft, Windows are registered trademarks of Microsoft Corporation in the United States and other countries.

ARM is trademark or registered trademark of ARM Ltd or its subsidiaries.

ASUS is either a US registered trademark or a trademark of Asustek Computer Inc. in the United States and/or other countries.

For beta testers

About beta version

We would like to know your experience using our mobile products’ new features and invite you to be a beta tester. The beta version includes new features you can try before they are officially released.

Be aware that beta versions may be less stable than final version officially released to the public. You may encounter problems such as app crashes, features that do not work properly, or unavailable services.

The beta version is free of charge. Please carefully read all of the beta version’s terms and conditions in the End User License Agreement.

You must use the app only in accordance with the functionality provided with the app version installed. To view the list of the beta versions you are using, go to Google Play and tap Profile > My apps & games > Beta.

We appreciate your thoughts on our apps, so do not hesitate to leave your feedback.

Beta and subscriptions

We recommend that you register a separate My Kaspersky account to use exclusively for beta testing.

Do not connect to a My Kaspersky account with licenses that are not in use and do not add activation codes to a My Kaspersky account used only for beta testing. Otherwise, the app will automatically switch to the premium version and your license will start expiring.

Check licenses on My Kaspersky

If you are already using the premium version, you can test the beta version in premium mode under the same license. Note, however, that your license term will not be extended by the duration of beta testing.

Participating in beta version

Beta versions are not for use in the United States.

Before you start beta testing the app, please carefully read Beta and subscriptions.

You can choose one of the following ways to register as a beta tester:

• Visit the Beta version page in Google Play and follow the instructions
• Scan this QR code and follow the instructions:

  

Sending feedback

You help us make our apps better and we look forward to receiving your feedback.

Leave your comments, likes, and dislikes on the Beta version page in Google Play.

Quitting beta testing

If you are already a beta tester, you can leave the testing anytime. Once you stop beta testing, you will be able to download the regular version of the app from the Google Play.

To return to the regular version of Kaspersky Secure Connection,

visit the Beta version page in Google Play and follow the instructions.