Connect to My Kaspersky
When you open Kaspersky VPN, you can sign in to My Kaspersky with a My Kaspersky account. If you have used another Kaspersky application, for example, Kaspersky VPN for another device or Kaspersky Internet Security, you probably already have a My Kaspersky account. Use it to sign in. If you don't have an account, you can create one.
A user account on My Kaspersky. It consists of an email address and password specified during registration.
My Kaspersky is an online hub for the following tasks:
- Remotely managing supported Kaspersky applications on your devices.
- Downloading installation packages for Kaspersky applications.
- Buying and renewing licenses for Kaspersky applications.
You can sign in to My Kaspersky by any of the following methods:
- Using credentials associated with other Kaspersky resources.
- Creating a new account (on My Kaspersky or directly from compatible applications).
- Using your Facebook credentials.
You have to connect your devices to My Kaspersky in order to start using My Kaspersky.
Detailed information on using My Kaspersky is available in the My Kaspersky help.
Note: If you have signed in to My Kaspersky in another Kaspersky application on your Mac, the Kaspersky VPN application prompts you to sign in to My Kaspersky using the same account after the application installation.
Sign in to My Kaspersky using your existing account
- Open the main application window and click Sign In.
The Sign In to My Kaspersky window opens.
- Do one of the following:
- If you want to connect to My Kaspersky with your Google, Facebook, or Apple account, click the corresponding button and follow the instructions. For more details, see the My Kaspersky help. If you don't have a My Kaspersky account yet, the application will prompt you to register on My Kaspersky.
Note: The availability of the option to sign in with Facebook depends on your region.
- If you have the login and password for your My Kaspersky account, enter your credentials and click Sign In.
Note: If you enter the password incorrectly several times in a short period, you will need to enter characters from a picture to pass the security check.
Note: If you have enabled two-step verification for your My Kaspersky account, you will need to enter a code received via an SMS message or generated in an authenticator app.
A dialog with the Statement Regarding Data Processing For Purpose Of Using Web-Portal (Web-Portal Statement) opens.
- If you want to connect to My Kaspersky with your Google, Facebook, or Apple account, click the corresponding button and follow the instructions. For more details, see the My Kaspersky help. If you don't have a My Kaspersky account yet, the application will prompt you to register on My Kaspersky.
- Do one of the following:
- If you don't accept the Web-Portal Statement, click Decline.
Note: You can't sign in to My Kaspersky or create a My Kaspersky account without accepting the Web-Portal Statement.
- If you accept the Web-Portal Statement, click Accept to continue.
- If you don't accept the Web-Portal Statement, click Decline.
Kaspersky VPN signs you in to the My Kaspersky account.
Create a My Kaspersky account from the application interface
- In the Sign In to My Kaspersky window, click Create Account.
The Create a My Kaspersky Account window opens.
Note: If you enter an email address that is already in use, an incorrect email address, or a too common password several times in a short period, you will need to enter characters from a picture to pass the security check.
- In the email address field, enter the email address that you want to associate with your new My Kaspersky account.
- In the password field, enter the password for your new My Kaspersky account.
Note: The password must contain a minimum of eight characters, including at least one digit, one lowercase letter, and one uppercase letter. Spaces are not allowed.
- In the password confirmation field, enter the password again.
- In the country selection pop-up menu, select your country.
Note: Kaspersky VPN automatically displays your country, based on the region set in your system's Language & Region settings. This option determines the regional settings for your My Kaspersky account, for example, the display language and available Kaspersky applications. You can change your region for My Kaspersky later only by contacting Customer Service.
- Click the Privacy Policy link to read the Privacy Policy, which describes how data is handled.
A browser window with the Privacy Policy opens.
- If you agree with the terms of the Privacy Policy, select the I confirm that I have fully read, understand, and accept the terms and conditions of the Privacy Policy describing the handling of data checkbox.
Note: The Create button becomes available only if you confirm that you have fully read, understand, and accept the Privacy Policy.
- If you agree to provide Kaspersky with your email address for receiving informational and promotional email messages, select the I agree to provide Kaspersky with my email address to receive personalized marketing offers checkbox.
- Click Create.
A dialog with the Statement Regarding Data Processing For Purpose Of Using Web-Portal (Web-Portal Statement) opens.
- Do one of the following:
- If you don't accept the Web-Portal Statement, click Decline.
Note: You can't sign in to My Kaspersky or create a My Kaspersky account without accepting the Web-Portal Statement.
- If you accept the Web-Portal Statement, click Accept to continue.
- If you don't accept the Web-Portal Statement, click Decline.
Kaspersky VPN connects to My Kaspersky and creates your account. After your account is created, the main application window opens and an email message with instructions on account activation is sent to the email address that you specified during registration.
Important: Internet access is required to connect to My Kaspersky.
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