How to transfer a Kaspersky product license from one device to another

 

General articles: Purchasing and licensing

 
 
 

How to transfer a Kaspersky product license from one device to another

Back to "Purchasing and licensing"
Latest update: December 16, 2019 ID: 13030
 
 
 
 

To transfer a license between computers, you will need to remove it from the old computer and activate it on the new one. To do so:

  1. Find your activation code:
    • If you bought the product in the Kaspersky online store, then your activation code will have been sent to the email you used when making the purchase.
    • If you bought the product on a CD, you will find your activation code in the Quick Start Guide.
    • If you bought a license activation or renewal card, see the code on the back of the card.
    If you cannot find the activation code when your application is already activated, connect it to My Kaspersky and look up the code in the Licenses tab. See this article for instructions.
  2. Remove the Kaspersky product from the old computer. See this article for instructions.
    If your old computer does not work, move on to the next step.
  3. Download the application you have been using from the Kaspersky Lab website to a new computer. 
    If you do not remember which application you were using, but you have an activation code, use the instructions in  this article.
  4. Run the installation file and follow the instructions in these articles:
    • Kaspersky Internet Security 20.
    • Kaspersky Anti-Virus 20.
    • Kaspersky Total Security 20.
    • Kaspersky Security Cloud 20.
    • Kaspersky Small Office Security 7.
  5. Activate the application. See the guides in these articles:
    • Kaspersky Internet Security 20.
    • Kaspersky Anti-Virus 20.
    • Kaspersky Total Security 20.
    • Kaspersky Security Cloud 20.
    • Kaspersky Small Office Security 7.
 
 
 
 
 

What to do if you have difficulties installing the product

 
 
 
 
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