Error 1714 when installing a Kaspersky Lab application
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Error 1714 when installing a Kaspersky Lab application

Back to "Installation errors"
2019 Jan 11 ID: 13250
 
 
 
 

If you get the error "An error has occurred during the application installation. Error 1714. The older version of the Kaspersky product cannot be removed” when installing a Kaspersky Lab product, use the guide below.

common_13250_01.png 

 
 
 
 
 

Step 1. Create a restore point

 
 
 
 
 

Step 2. Make sure you have an activation code for your Kaspersky product

 
 
 
 
 

Step 3. Delete the files of earlier installed product versions

 
 
 
 
 

What to do if the issue persists

 
 
 
 
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