Configuring monitors and screens via the Web Console: one device

In the Web Console, you can configure monitors connected to a thin client in an administration group and their screen settings.

Kaspersky Thin Client supports connection of two monitors. The system considers one of the monitors as primary and the other as secondary. During a remote session, the connection panel is displayed on the primary monitor screen. The secondary monitor screen extends or duplicates the image of the primary monitor. In the Web Console, you can select which monitor should be considered the primary monitor (hereinafter also "change the monitor layout").

In the Web Console interface, monitors are numbered. The system determines monitor numbers based on the connection port: monitor 1 is the one nearest to the power source, and monitor 2 is the next one. Refer to the device manufacturer's documentation for the location of the ports on supported thin client models.

The Web Console does not display information about how many monitors are connected to a specific thin client.

If you want the remote session screen to be displayed on both monitors, enable them in the remote environment connection settings in the RDP or Basis.WorkPlace applications.

To configure monitors and screens via the Web Console:

  1. In the main window of the Web Console, select Assets (Devices)Managed devices.
  2. In the displayed list, click the name of the relevant thin client. You can view the device name in the Kaspersky Thin Client interface. If the thin client name is not on the list, add it to an administration group.

    If a setting you are configuring is locked in a policy that was created for an administration group, you cannot change this setting when configuring the individual device. Change or unlock this setting in the policy.

  3. In the window that opens, select the Applications tab.
  4. Click the name of the Kaspersky Security Management Suite web plug-in.

    This opens a window with information about Kaspersky Thin Client.

  5. Select the Application settings tab.
  6. Select the System section (see the figure below).

    Screenshot of the window for configuring monitors and screens for one device via the Web Console.

    Window for configuring monitors and screens via the Web Console

  7. In the Monitor management group, configure the required settings:
    • In the Primary monitor drop-down list, select which monitor should be considered primary.

      If only one monitor is connected to the thin client, the settings of the monitor that is set as primary in the Web Console are applied to it.

    • In the Display mode drop-down list, select the image display option:
      • Extend screen—the image spans across two monitors.
      • Duplicate screen—the image of the primary monitor's screen is duplicated on the secondary one.
    • In the Monitor resolution drop-down list, select the desired resolution for the selected screen.

      Supported resolutions are listed in the hardware and software requirements section.

      If the Maximum possible value is selected, the highest value of the parameter supported by the monitor and Kaspersky Thin Client is set.

    • In the Orientation drop-down list, select the screen position:
      • Landscape: the standard screen position.
      • Landscape flipped: the screen is rotated 180°.
      • Portrait: the screen is rotated 90°.
      • Portrait flipped: the screen is rotated 270°.
  8. Click Save in the lower part of the window.

The changes are saved and applied to Kaspersky Thin Client installed on a thin client after synchronizing Kaspersky Thin Client and Kaspersky Security Center.

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