Kaspersky Standard | Plus | Premium
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- 日本語(日本)
- 简体中文
- 繁體中文
- 繁體中文(香港)
- 繁體中文(台灣)
- Bahasa Indonesia
- Čeština (Česká republika)
- Eesti
- Dansk (Danmark)
- Deutsch
- Español (España)
- Español (México)
- Français
- Italiano
- Latviešu
- Lietuvių
- Magyar (Magyarország)
- Nederlands (Nederland)
- Norsk, bokmål (Norge)
- Polski (Polska)
- Português (Brasil)
- Português (Portugal)
- Română (România)
- Srpski
- Suomi (Suomi)
- Svenska (Sverige)
- Türkçe (Türkiye)
- Ελληνικά (Ελλάδα)
- Български
- Русский
- Українська
- العربية (الإمارات العربية المتحدة)
- Tiếng Việt (Việt Nam)
- ไทย (ไทย)
- 한국어 (대한민국)
- 日本語(日本)
- 简体中文
- 繁體中文
- 繁體中文(香港)
- 繁體中文(台灣)
- Kaspersky application help
- About Kaspersky solutions
- Install and uninstall the application
- Get started with the application
- Kaspersky application licensing
- Data provision
- Perform common tasks
- View the status of computer protection
- Disable and resume computer protection
- Protect more devices with your subscription
- Use Protection Status
- Perform scan tasks
- Edit the list of trusted files, folders, and websites
- View application activity in the Timeline
- Configure protection against malicious and phishing links
- What to do if file access is blocked
- Enable and disable the Kaspersky Protection extension in selected browsers
- Update application databases
- What to do if a notification about critical hard disk health appears
- Add a website to Safe Money protection
- View and update the list of home network devices
- Delete a device from the list of devices connected to your home network
- What to do if the home Wi-Fi network has been changed
- Enable checking of your accounts for possible data leaks on websites
- Check if your account has been compromised
- Check if your data associated with your phone number has been compromised
- Prevent applications from using the webcam
- Prevent websites from tracking your browsing activities
- Protect your passwords and sensitive information
- How to send your feedback on the application to Kaspersky
- Security
- Performance
- Privacy
- Identity
- Notifications and reports
- Manage the application from the command line
- Contact Customer Service
- Sources of information about the application
- Warnings and restrictions
- Legal
Manage subscriptions
If you are using a trial version of the application, you can:
- Buy a subscription
- Open the main application window.
- In the bottommost pane of the main application window, click Profile.
The Profile window opens.
- In the Profile window, click Buy.
A webpage opens, with information on purchasing a subscription through the Kaspersky online store, My Kaspersky, or Kaspersky partners. When you buy a subscription from an online store, an activation code for Kaspersky is sent to the email address specified in the order form after you complete payment.
For more information about other purchasing options, see the Kaspersky Help for Windows application.
- Activate your subscription with an activation code if you have one
- Open the main application window.
- In the bottommost pane of the main application window, click Profile.
The Profile window opens.
- In the Profile window, enter the activation code that you received when purchasing the Kaspersky solution.
- Click Activate.
Note: An activation code is a unique combination of twenty Latin letters and numbers in the form xxxxx-xxxxx-xxxxx-ххххх.
The application connects to Kaspersky activation servers and sends the activation code to verify its authenticity. If the activation code is successfully verified, the application automatically receives and adds the license key.
- Click Finish to complete activating the application.
Note: You may need to connect to My Kaspersky to complete the activation.
If activation code cannot be verified, a corresponding notification is displayed. In this case, contact the software vendor that supplied you with this activation code.
For more information about other activation options, see the Kaspersky Help for Windows application.
You have to renew your subscription if the subscription associated with the active key has expired or the grace period has ended. When the subscription expires and the grace period is over, the application continues to operate with limited functionality (for example, updates and Kaspersky Security Network become unavailable). You can still use some of application components and run virus scans, but only with the anti-virus databases that were installed before the grace period ended.
- Open the main application window.
- In the bottommost pane of the main application window, click Profile.
The Profile window opens.
- In the Profile window, click Go to My Kaspersky or Visit Service Provider Website.
The My Kaspersky website or the website of your service provider opens.
Note: If you have a different My Kaspersky account with an active subscription, you can switch accounts in the Profile window.
If you have a new activation code, you can add it to the application to be used as a reserve code. When the current subscription expires, the application is activated automatically with the reserve activation code. This way, you can ensure uninterrupted protection for your device.
- Open the main application window.
- In the bottommost pane of the main application window, click Profile.
The Profile window opens.
- In the Profile window, click Show more to view detailed subscription information.
- In the Reserve activation code section, enter the activation code that you received when purchasing the Kaspersky solution.
- Click Activate.
- The application connects to Kaspersky activation servers and sends the activation code to verify its authenticity. If the activation code is successfully verified, the application automatically receives and adds the license key.
Your subscription status may become out of date. In this case, you need to manually update the status of your subscription.
- In the bottommost pane of the main application window, click Profile.
The Profile window opens.
- Click the
button.
For more information about managing subscriptions, see the following topics from the Kaspersky Help for Windows application:
How to cancel your subscription
How to set a different payment method