“Unable to access Password Database” error
Latest update: January 31, 2023
ID: 14358
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In the premium version you can add as many items as you wish. Your passwords, bank card details, scans of IDs and other personal data will be stored securely in one place.
Cause
The Kaspersky Password Manager application does not have access to the password storage.
Solution
Use My Kaspersky to get access to the password storage.
- Sign in to your My Kaspersky account.
- Go to the Passwords section and enter the main password for the storage.
You will get access to your passwords and data.
What to do if the issue persists
If the issue persists, contact Kaspersky customer service by choosing the topic and filling out the form.
