Email notifications for Kaspersky Secure Mail Gateway

Notification about program events (hereinafter also referred to as "system notifications") contain information about program settings, errors encountered during program operation, and fault recovery.

You can configure the delivery of system notifications to the mail server administrator for the following program events:

• Protection:
  • Anti-Virus bases are outdated.
  • Anti-Spam bases are outdated.
  • Anti-Phishing bases are outdated.
  • Databases update issues.
  • KSN/KPSN issues.
  • KSN requests filtered.
• Synchronization:
  • Node is not available.
  • Data synchronization failed.
  • Failed to apply settings.
  • Time does not match the Control node time.
  • Cluster configuration issues.
• LDAP integration:
  • LDAP connection issues.
  • Failed to save LDAP data for rules matching.
  • Failed to save LDAP data for accounts autofill.

The text of the notification includes the following information:

• Name of the group and list of errors encountered when the notification was sent.
• Date and time of the last occurrence of each error.

  For errors in Synchronization and LDAP integration groups, date and time of the last successful synchronization is also noted.

• IP address and connection port of the cluster node where the relevant errors occurred.
• Comment for the cluster node.

System notifications are sent once a day at 00:00 local time of the Control node if at least one of the aforementioned errors exists at that time. When new errors occur or existing errors are resolved, system notifications are sent at a maximum frequency of once every 15 minutes.

Notifications about message processing rules triggering contain information about objects detected by one or more program modules when scanning a message.

You can configure the delivery of notifications to the sender and recipients of the message, recipients from an additional list defined for the triggered rule, as well as to recipients from the general list for all rules. For each of the recipient groups, you can configure different notification templates.