“Service provider server is not available” error


Kaspersky Security Cloud 19


“Service provider server is not available” error

Back to "Activation errors"
Latest update: March 10, 2021 ID: 14768

When activating a Kaspersky application, a message may appear with the text “Service provider server is not available”.


There is an issue accessing your provider’s activation server.


  • If you use a proxy server to connect to the Internet, check its settings.  
  • Try activating the application again after a short while. For example, in an hour. 

What to do if the issue persists

If the issue persists, submit a request to Kaspersky technical support by choosing the topic and filling out the form.

Was this information helpful?
Yes No
Thank you


How can we improve this article?

Your feedback will be used for content improvement purposes only. If you need assistance, please contact technical support.

Submit Submit

Thank you for your feedback!

Your suggestions will help improve this article.