What to do if Kaspersky for Mac functions incorrectly


Kaspersky for Mac


What to do if Kaspersky for Mac functions incorrectly

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Latest update: February 11, 2022 ID: 15824
The article concerns Kaspersky Standard, Plus.

If Kaspersky for Mac doesn’t work or returns errors:

  1. Restart the application. See the guide below.
  2. If the issue persists, try rebooting your Mac.
  3. If computer restart did not help, try reinstalling Kaspersky for Mac. See the guide below.

If the issue persists after reinstallation, collect trace files and send them to technical support. See below for instructions.

If you encountered issues activating the application, see the guide below.


How to restart the application


How to reinstall Kaspersky for Mac


How to get traces of the application performance


What to do in case of activation issues

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